April 16, 2018 by HP Support
HP printers are one of the best printing devices all around the world. Mostly all sorts of businesses and everyday individuals lean on HP printers that are renowned to provide high-quality printouts, challenges often arise. Here, find out some of the best solutions to troubleshoot its wide-ranging issues. For more HP Technical Support, consult experts.
Overcoming Challenges Posed by Firewalls
Firewalls are in place to prevent threats from infiltrating your network. But sometimes firewall also blocks the communication between your printer, computer and other devices on the network. Firewalls can stop you from printing, and cause the printer to not be found because on the network and display the printer's status as “offline” or “disconnected”. This status could occur even if the printer is properly connected to the network. Follow the steps to fix the issue:
· First of all you have to double-click the HP Print and Scan Doctor tool.
· Then, you are required to click the “Network”.
· On the drop-down menu, you have to click “Troubleshoot Firewalls”
· Follow the onscreen instructions to fix the firewall hangups.
· Furthermore, you can also click “Online Firewall” and “Firewall Help” for additional information.
Printer Network Challenges:
Losing connection to the network and/ or display is quite common. Here, you have to search the HP Support page for the document that relates to the installation of your printer for either a wireless or a wired connection and/or for the specific error message that keeps popping up. Most of the HP printers have wireless setup tool that can be accessed in the printer's control panel network. In some printers it is found in the wireless settings menu. You have to follow the setup wizard's instructions. It will prompt you to provide your network’s name and the password that you have chosen in order to connect your printer to your network.
USB Connection Problems:
Users who are facing trouble with USB connection need to try to unplug and then reconnecting the USB cord from the computer and the HP printer as well. If the problem continues, connect the cable to another USB port. It is necessary to verify that all the HP printer models provide support for USB cables that are 9 feet 10 inches and shorter in length. In case, the USB cable is longer than this length, then have to connect a shorter one in order to ensure the compatibility with your HP printer.
To know more and to have more support for your HP printer, feel free to contact at HP Help Phone Number +1-877-645-7494. The number will help you to reach our customer support service without any trouble and delay. Here, you will be assisted by the team of experts and adept professionals with advanced approach and methods.