As governments continue to engage and activate their communities online, a focus on cybersecurity and privacy is needed to ensure you build and sustain your citizens’ trust. Before engaging a technology partner to help you connect with online communities, you will need to evaluate how secure and robust their platform is.
How do you compare online platforms? How do you know whether the platform “walks the talk” when it comes to a commitment to security and privacy of the data stored within? Do they conduct regular tests to ensure security? Do they work on improving their systems and processes on a continuous basis?