September 10, 2019 by aolcustomersupport
AOL mail provides the users with the option of connecting their mail account with an email application to assist them in organizing and accessing emails in a more efficient manner. By syncing your emails with the phone or tablet would also allow the users to stay connected to your AOL while the user is traveling. There is also a possibility that the user would face trouble connecting with their emails, or the users can find that the AOL is not syncing. When in such a situation, the users can go through this entire blog to understand the position that they are in. The users also have the option of connecting with AOL contact number to seek guidance to solve this malfunction.
Ways to solve the issue of AOL Mail not syncing
The solutions which the users can use to resolve this error depends completely on what has caused the malfunction in the first place. When the users accurately identify the source of this malfunction, they can then effectively implement the solution. Solutions to resolve the error is as mentioned below:
Solution 1: Logout from your AOL account and then add it again
The easiest way to troubleshoot this issue of not being able to sync is by logging out and removing AOL from the application which you are using. Once the user has successfully removed their email, they can then re-add their AOL email account. This error might have occurred due to corrupted configuration settings. It is also necessary that the users update their email application before they add their AOL email account so as to sync the account without any errors.
Solution 2: Check the AOL Mail server settings
One common reason for AOL email to not sync or fetch email is because the server settings that the user has entered while configuring their account is incorrect. The users can then contact the customer service team and consult a certified expert to find the exact server settings that are needed to sync the emails.
Solution 3: Review the Privacy settings of the email application
There are certain instances where the email client or the application that the users are using to access AOL does not have sufficient permission to sync their emails. When in such a situation, the users should open the privacy settings and then enable the ‘Let apps access my calendar’ option. Then the user can navigate to the account settings and click on AOL so that you can change the sync duration.
Solution 4: Edit the settings of your security software
Sometimes the users might come across a compatibility error between your email application and your anti-virus or firewall software. This would often act as a hindrance while syncing the emails. The users can also try and disable the antivirus software temporarily and then check if the syncing issue has been resolved. The users should also edit the settings of firewall and whitelist the AOL email application to resolve the syncing or fetching emails error.
If you are unable to resolve the error using the given solution, then the users have the option of contacting AOL phone number. This service is reachable on a 24-hour basis and is completely free of charge. The users would complete assistance in solving any issue which they might come across.
Read More: AOL customer support
Source URL: AOL Mail Not Syncing