December 6, 2019 by famatechnologies
Drive Thru Technology Inc. provides loss prevention solutions. The Company offers digital video surveillance solutions to the hospitality and specialty retail industries.
Fama Technologies is a leading Drive Thru solutions provider with an intense credible experience of doing the End to End Solution for elite brands like Starbucks, Wendy’s and so on.
Our Drive Thru solutions pave the way for optimized customer experience coupled with enhanced server productivity at all the windows.The drive thru is a vital customer touch point for quick-serves, and digital technology is allowing operators to communicate with consumers like never before. The flexibility of digital signage and its ease of use make it one of the most important investments for many restaurants.
A drive-through is a type of service provided by a business that allows customers to purchase products without leaving their cars.Orders are generally placed using a microphone and picked up in person at the window.
A drive-through is different from a drive-in in several ways - the cars create a line and move in one direction in drive-throughs, and normally do not park, whereas drive-ins allow cars to park next to each other, the food is generally brought to the window by a server, called a carhop, and the customer can remain in the parked car to eat.
However, during peak periods, to keep the queue down and avoid traffic flow problems, drive-throughs occasionally switch to an "order at the window, then park in a designated space" model where the customer will receive their food from an attendant when it is ready to be served.
The Drive-Thru headset facilitates a crystal-clear communication between customer and the server for an optimized customer experience and order accuracy. We have:
Drive-thru headsets and drive-thru intercom systems employ the latest in sound technology to dramatically improve communication between your customers and employees. You benefit from faster service times, greater order accuracy and increased profitability. We can even interface your wireless DT system and timer to the internet for global access by you and your management for monitoring operations, remote reporting, make programming changes remotely and on the fly and to capture real time audio files.
It challenges your staff at each location to strive to be the best and be seen at the top of the Leaderboard! What does this all mean to you? Competition among staff. Faster drive-thru times. Higher car counts. Happier customers. Which all translates to more money in your pocket.
Investing in equipment made for the unique needs of the drive thru is the key for maximizing the return on investment for these items.
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