LeapZipBlog: John Luther

John Luther's blog

33 blogs

How to resolve QuickBooks Error 6176? - Accountant Squad

August 22, 2019 by John Luther  

QuickBooks Error 6176 is a very common error. In addition, this Windows system error displays a message when QuickBooks is unable to obtain the system address of the server properly. To remove all the hindrance caused by it, one should look at the causes and effects it poses.

QuickBooks Error 6176

Causes of QuickBooks Error 6176

  • Downloading of the software was corrupt.
  • When any related program file is abruptly deleted.
  • Incorrect firewall settings lead to this.
  • Concerns related to folder permission.

Effects of QuickBooks Error Code 6176

  • One cannot connect the system to the actual location of QuickBooks.
  • It is not possible to access the network identification of the server.
  • The device works too slowly such that it responds even more slowly.
  • The device stops for some time on its own while working.
  • Inability to open a program file by the device.
Also Read: How to Fix QuickBooks Error 6147?

Steps to Resolve QuickBooks Error 6176

  • Firstly, diagnose error and updating the anti-virus software of the system
  • Remove malware attacks and bugs from the device.
  • If company files get damaged, then QuickBooks file doctor tool should be installed and running quickly.

QuickBooks Error 6000 - How to Fix (Solved) - Accountantsquad.com

August 21, 2019 by John Luther  

QuickBooks user may encounter QuickBooks Error 6000 at the time of launching the company file. You will get an error message which let you know that you are not able to open the company file.
QuickBooks Error 6000

Symptoms of QuickBooks Error 6000

  • When you get an installation error code 6000 on your screen.
  • If your PC runs slowly.
  • QuickBooks freezes for a couple of moments.
  • You are unable to run similar programs due to Error 6000.

What leads to QuickBooks Error 6000

  • Damage in the company files may be the cause of QuickBooks Error 6000.
  • If the server connection is not active.
  • When the company files are used by multiple users.
  • Improper installation of QuickBooks.
  • You are unable to access the company file due to the blockage by security software.
  • When the location of the company file has been changed.

How to troubleshoot QuickBooks Error 6000?

Below are the solutions to resolve QuickBooks error 6000:

Solution 1: Repair the damage folder

  • Make a new folder on C: drive.
  • Launch the folder where you have saved your company file.
  • Place the .qbw file.
  • Choose Copy by right clicking on the .qbw file.
  • Paste .qbw file in the new folder.
  • If you want to share company files, set Windows access permissions.
  • Restart QuickBooks and open the file in the new location.

Solution 2: Copy QuickBooks file on the Desktop

  • Launch the company file folder.
  • Search the file with .qbw extension.
  • Copy .qbw file and paste it on the desktop.
  • Hold ctrl key and start QuickBooks then, No Company Open Windows pops up the screen.
  • Select Open or restore an existing company and search the file that you have copied.

Solution 3: Give new names to .ND and .TLG files

  • Firstly, launch the location of the company file.
  • Search the files that have .ND and the .TLG extensions.
  • Change the extensions by right clicking on it.
  • The file extensions should have the word .OLD at the end.
  • Lastly, Restart QuickBooks.

Solution 4: Install QuickBooks Company File Tool

Solution 5: Use UNC path in place of mapped drive

  • Right click on the QuickBooks icon.
  • Press and Hold ctrl key and select Run as administrator.
  • Press the ctrl key till No Company Open Windows displays.
  • Hold down the ctrl key that will prevent QuickBooks from auto opening a company file.
  • In the file menu, select Open or Restore Company.
  • select Open a Company File and choose
  • In the left plane, select Network and launch the location of the company file.
  • Set the folder permissions, if you are unable to find the folder where you have saved the company file.
  • Select the company file and click on

Solution 6: Launch the company File nearby

  • Launch the folder which contains your company file.
  • Search the file with the extension .qbw.
  • Copy .qbw file.
  • Paste .qbw file on the desktop.
  • Hold the ctrl key till No Company Open Window displays.
  • Choose Open or restore an existing file.
  • Search for the file you copied and launch it to the desktop.
If you are experiencing QuickBooks Error Code 6000 repeatedly and not able to resolve it by applying the above solutions on your own then, get in touch with our QuickBooks Experts at Accountant Squad on 1-888-502-0363.

Searches related to QuickBooks Error 6000

Reference URL - http://accountantsquadservices.mystrikingly.com/blog/quickbooks-error-6000

How to Fix QuickBooks Com Error? | +1.888.502.0363

August 5, 2019 by John Luther  

Those who use QuickBooks accounting software know that different errors can occur in QB. QuickBooks com error is one of the commonly occurring errors in QB.

When a user opens an invoice, report or transaction, he or she may encounter QuickBooks com error. While emailing also, one can encounter this error.

QuickBooks Com Error

When Does QuickBooks Com Error Occurs?

Apart from mailing the invoices, QuickBooks is likely to crash in following circumstances:

1) While attaching a file.

2) On startup.

3) While opening a file.

4) When clicking on Send Forms.

5) When opening the check register.

7) While Saving.

What causes the QuickBooks com error?

Different factors can cause QuickBooks crash com error. Some of the common causes are given here below -

• Corrupted Microsoft Windows component.

• Missing Microsoft Windows component.

• Damaged Office component.

• No exchange of data happening between QB and email service.

• A QB component is damaged.

• Missing QB component.

• A virus, trojan or malware is inhibiting Sync.

• A malicious program has deleted an essential QB file.

• The settings of firewall are misconfigured.

How to fix QuickBooks com error?

Solution 1: Ensure that your Outlook is updated.

Solution 2: Update QuickBooks to the latest version.

Solution 3: Set up Outlook as a default mail app.

  1. Go to Control Panel, then Default Programs and Set your default programs.
  2. Select MS Outlook from programs list and set this program as default.

Solution 4: Add an Email account to Microsoft Outlook.

  1. Open MS Outlook, select File.
  2. Select Add Account and enter the email address, then select Connect.
  3. Enter the Password and select Ok to complete setup.

Solution 5: Make a fresh Outlook email profile.

  1. Go to Control Panel>Show Profile> Select add.
  2. Enter the profile name and select Ok.
  3. Add an email account.
  4. Select Always use this profile, then choose the new profile and select apply.

Solution 6: Repair Office and run Windows update.

Solution 7: Run QuickBooks in compatibility mode.

  1. Go to QuickBooks icon and select Properties.
  2. Select Run this program in compatibility mode.
  3. Select Windows 7 and put a check on Run this program as an administrator.
  4. Select Apply and Ok.

Try Other Solutions

If QuickBooks com error fails to get fixed by applying the above solutions, you can try fixing it by making use of other solutions such as changing settings of mail.

If after applying different solutions, QuickBooks com error crash does not get resolved, you can call certified QuickBooks technical experts at Accountant Squad by dialing their toll-free QuickBooks Error Tech Support Phone Number 1-888-502-0363. 


Reference URL -


QuickBooks Database Server Manager - How To Install, Update & Setup

July 31, 2019 by John Luther  

QuickBooks is one of the best multi-tasking accounting and bookkeeping software with handy features. By making use of QuickBooks, many users can work together simultaneously. QuickBooks Database Server Manager (QBDBSM) helps multiple users to use QB. QuickBooks Database Manager allows users to make best use of QB multi-user mode.

QuickBooks Database Server Manager plays an important role in creating. nd files. These network data files are created for QB company files located on the host machine. If in case a user of QuickBooks accounting software is using multiple QB versions, then he or she must install QBDBSM for each of the versions.

Take into your consideration that installing multiple QBDBSM versions will only provide the user the multiple versions of processes. The user will not get multiple software versions. If in case, a user of QuickBooks accounting software is using multiple QB versions, he or she must install QBDBSM for each of the QB versions in a specific chronological order, i.e., starting with the oldest and moving to the newest.

How to install the QuickBooks Database Server Manager?

To install QuickBooks Database Server Manager, you do not have to look for QuickBooks Database Server Manager download as you can install it from QB installer. Follow the steps given below –

  1. Double-click QB installer.
  2. If your PC is connected to internet, choose Next. If not connected, choose No and then click on Next.
  3. Click on Next after closing other open applications or programs.
  4. Accept license agreement terms.
  5. Now, you have to choose Custom/Network Options.
  6. Select one of the two installation type options.
  7. Click on the Yes button.
  8. When prompted, you have to type the license and product numbers.
  9. Complete the installation.
  10. After installation, you have to setup QBDBSM.

You May Also Read – What is QuickBooks?

How to setup and open QuickBooks Database Server Manager?

You gave to follow the steps given below to configure database services –

  1. Navigate to Services.
  2. Find QuickbooksDBXX service and open it.
  3. Stop it, if it is started.
  4. Go to the General tab and make Startup type as Manual.
  5. Go to the Log On tab, click the radio button to show Local System account.
  6. The option selected on the Recovery tab should be to restart the QuickbooksDBXX service for first, second and subsequent failures.
  7. Now, again go to the General tab to start the QuickbooksDBXX service.

Follow the steps given below to open the QuickBooks Database Server Manager (QBDBSM):

  1. First of all, go to Start on the bottom left of your screen.
  2. Look for Programs and click on it.
  3. Scroll through the programs list and find QuickBooks.
  4. Click on QuickBooks.
  5. Look for QuickBooks Database Server Manager and click on it.
  6. QBDBSM will get opened.

If you are having any problem with QuickBooks Database Server Manager installation, setup or use, you can call Accountant Squad at its toll-free QuickBooks Desktop Support @ 1-888-502-0363 to get expert and instant technical assistance.

 Reference URL - http://quickbooks-error-tech-support.over-blog.com/2019/07/quickbooks-database-server-manager.html

QuickBooks Component Repair Tool - How to Download and Use

July 25, 2019 by John Luther  

QuickBooks Component Repair Tool

QuickBooks Component Repair Tool is a renowned tool which is quite easy to download and that too for free. This tool helps in resolving the issues with the Microsoft components which is an important part of QuickBooks. Issues like Microsoft Net, Microsoft C++, Framework, Microsoft MSXML. At the time of the QuickBooks installation process, the user may face errors like 1402, 1935, 1603, 1904. Such errors are hard to handle and can give you the bad experience of using QuickBooks at the starting stage. However, Intuit is helpful as it gives DIY tips and free tools which are beneficial for resolving QuickBooks errors.


QuickBooks Component Repair Tool - Resolving QuickBooks installation errors.

Solution 1- Use of QuickBooks Installation Diagnostic Tool

1) QuickBooks Installation Diagnostic tool is helpful, and it is free to download.

2) After the download, save the file to your desktop.

3) Exit all the executing programs and only execute the QuickBooks Install Diagnostic tool.

4) After the 3rd step, restart the desktop after you have made tool run.

5) Now, download window update

Solution 2- Download Windows update

If the window you are using is not up to date, QuickBooks will not function well or install on your system. Outdated windows do not track updates regarding Visual C++, MSXML, and NET Framework.

Therefore, your Window needs an update. Windows can get updated on the system by pressing Windows key on the keyboard and then typing, 'Windows Update.' After the Windows is updated, it is must to restart or reboot the system. After this, try to download QuickBooks again.

 Solution 3- Fixing the errors manually-

In case, the QuickBooks Installation Diagnostic Tool is unable to fix the errors you are facing then don’t worry. Here are two options you can choose -

First is the Repair of Microsoft.Net Framework.

Second is Manually Repair of Microsoft MSXML.

However, it’s highly beneficial to use these manual tasks with the help of an IT expert or Window Professionals.

Option 1: Repair Microsoft.NET Framework

Microsoft.NET Framework is an important part of Microsoft. QuickBooks uses this to connect with web applications.

Errors like 1603, 1904, 1722, and 1903 occur due to issues in Microsoft.Net Framework.

To repair the damage, the following steps can help you-

1) Firstly, you have to download QuickBooks Repair Tool

2) Save the downloaded file in your system

3) Exit all the running programs and double click on QBInstall_Tool_v2.exe

4) After the 3rd step, you have to restart your system

After conducting these steps, if you still face the error, you can check for updates.

Option 2: Manual repair of Microsoft MSXML

QuickBooks might be unable to work efficiently due to damaged Microsoft MSXML component. To repair the damage, the following steps are important

  • Register files of MSXML DLL
  • Delete and reinstall MSXML 6.0
  • After that download and install MSXML 6.0 SP1
  • Repair MSXML 6.0

Steps to download Component Repair Tool QuickBooks -

Shut all the running programs and restart your system. Now to execute the program, double-click on the file you have downloaded.  After running the tool, restart the system. By following the above steps, the QuickBooks Component Repair Tool is easy to download.

QuickBooks is a renowned and significant accounting tool. However, some errors can leave users with a terrible experience. In case you are facing any error while using QuickBooks, you don't have to panic. QuickBooks Helpline number 1-888-502-0363 can help you resolve your problem. Quickbooks Error Tech support comes with an online solution system where you can chat with their advisor.


Reference URL - http://quickbooks-error-tech-support.over-blog.com/2019/07/quickbooks-component-repair-tool-how-to-download-and-use.html

QuickBooks Unrecoverable Error - Learn & Resolve | Accountantsquad.com

July 24, 2019 by John Luther  

QuickBooks is a very helpful financial software for its users but sometimes, it encounters errors that cause a lot of interference to the users. QuickBooks unrecoverable error is one such error. 

QuickBooks Unrecoverable Error

Symptoms of QuickBooks unrecoverable error

  • If your software is out of date.
  • When QuickBooks is unable to save the transactions in your company file.
  • If your QuickBooks windows is not working properly.
  • Due to this error, you are unable to update the software.

Causes of QuickBooks unrecoverable error

  • If there is any network issue.
  • When your company file or component is missing or damaged.
  • Power outages can also be the cause of QuickBooks Unrecoverable error.
  • In the company file, if there is any issue in data integrity then it can be the cause of QuickBooks unrecoverable error.

How to fix QuickBooks Unrecoverable error

Listed below are the solutions that help you to fix the QuickBooks Unrecoverable error

Solution 1: Avoid QuickBooks from striving to open Windows at the start

  • Double click on the QuickBooks icon and press Alt key. The application will ask you for the user password.
  • Enter the password and click on OK.
  • When the file opens, press Alt key again.

Note: when the file opens, you should change “My Preferences” settings and choose “Close all windows” before you log out.

Solution 2: Try to open the sample file

If you are unable to open the file by using any of the user passwords then you should go through the following steps to open the sample file:

  • Make sure QuickBooks is closed.
  • Double click on the QuickBooks and re-press the ctrl key instantly.
  • When No Company Open pops up on your screen, select Open a sample file.
  • Now, select any of the sample file from the list.

Solution 3: Copy the QuickBooks File on the Desktop

  • Open the Folder that contains the Company file.
  • Now, place the file with QBW file format.
  • Choose Copy by right clicking the file.
  • Go to the desktop and paste the file.
  • Now, Open QuickBooks to direct to the No Company Open window.
  • Restore an existing company by clicking on “Restore”.
  • Go to the desktop and search for the Company file that you copied and then open it.

Solution 4: Restore the backup using ADR

You can also restore the backup through ADR (Auto Data Recovery) to fix QuickBooks Unrecoverable error.

Solution 5: Update QuickBooks to the latest version

  • Press the ctrl key when you Open QuickBooks.
  • Select “help” and then go to update QuickBooks.
  • Tap on “Update”.
  • Select New Features.
  • Click on getting updates.
  • Now, close the application and restart it again.

Other ways to fix QuickBooks Unrecoverable error

You can also try to troubleshoot QuickBooks by applying the following methods.

  • Run Reboot.exe to re-register the QuickBooks objects.
  • Restore Microsoft.net file framework in your device.
  • Clean installation of QuickBooks.
  • Run QuickBooks Component Repair Tool to repair all the damaged files and components.


If you are getting “QuickBooks unrecoverable errorrepeatedly and the above solutions did not help you in fixing this error. Then, you may contact QuickBooks Error Tech Support @ 1-888-502-0363which is Toll free24*7. Our technicians will help you to get rid of this error.

Searches related to QuickBooks unrecoverable error


Reference URL - http://quickbookserrorsupport.over-blog.com/quickbooks-unrecoverable-error-learn-resolve-accountantsquad.com.html

Troubleshooting Guide of QuickBooks Error 1904 | 1-888-502-0363

July 19, 2019 by John Luther  

The release of QuickBooks Desktop 2018 has unleashed a new world of experience making accounting easy and simple for small and medium businesses. However, the installation errors in the previous versions have continued to exist in the latest version also. This article will focus on errors in 1904 and 1402.

QuickBooks Error 1904, 1402 and other related errors happen when the software cannot install properly, which makes important components missing in the program files, making it unable to work normally.

Symptoms of QuickBooks Error 1904

While trying to install QuickBooks Desktop 2018, any of the following messages are encountered.

QuickBooks Error 1904 has an error message - “failed to register while installing QuickBooks.”

QuickBooks Error 1402 has an error message - “Could not open Key”

What’s the Issue?

The problem here is that QuickBooks is not able to install properly because of faulty installation. A faulty installation misses important files that are needed for the running of the software. Corrupt installation may also result in the misbehaving of the software. This is an issue that needs attention.

Causes of QuickBooks Error 1904

  • If you have downloaded QuickBooks, the installation file may be corrupt.
  • If installing from a CD, the CD was damaged.
  • The installation may have been interrupted, resulting in an incorrect installation.
  • The Windows has not been updated to the latest version.

Also Read: QuickBooks Error 3371

Methods to resolve QuickBooks Error 1904

Method 1: Using Install

Intuit has released an excellent tool called QBInstall tool in order to address such installation issues. All you need to do is to download QBInstall from Intuit and run the tool.

Step 1: Download QBInstall from the Intuit website.

Step 2: Close any running programs.

Step 3: Run the QuickBooks Install Diagnostic Tool. This process can take up to 20 minutes, based on your network and the speed of the system.

Step 4: Restart Windows once the process is complete.

Method 2: Updating Windows and/or Installing missing Updates

QuickBooks installation can also happen if the Operating System is not updated properly.

Step 1: Click on the window icon on the left bottom of the desktop (Start).

Step 2: Look for Windows Update and click on check for updates.

Step 3: Install the pending updates and restart your computer.

Method 3: Reinstalling QuickBooks

Sometimes, other programs in the system cause improper functioning of QuickBooks. In this case, it is a good idea to do a complete reinstallation.

Step 1: Open Control Panel and search for Add or Remove Programs.

Step 2: Search “QuickBooks” and uninstall it.

Step 3: Restart your computer and install QuickBooks again.

What do I do to Prevent this error in the future?

Age old saying, “Prevention is better than cure” also applies in this. To prevent this error from recurring in the future, first, make sure you backup your data frequently. Second, never interrupt the software installation even if it takes a long time. If interrupted, make sure all the junk installation files are deleted and then perform a fresh installation of QuickBooks.

Nothing is perfect, not even software. There will be updates released every now and then which will be improvised from the previous versions. So, even QuickBooks is working on improvising it with every new version.

QuickBooks, combined with a few healthy practices like frequent backing up of the data, will help in minimizing the loss of data in case some emergency happens.

We hope this has helped you to fix your QuickBooks error code issues. If it has still not been able to do so then we recommend you to contact our experts by calling on QuickBooks error tech support 1-888-502-0363to resolve your issues quickly and easily.

Reference URL - http://quickbookserrorsupport.over-blog.com/quickbooks-error-1904.html

QuickBooks won’t open – Follow steps to resolve - 1.888.502.0363

July 18, 2019 by John Luther  

If your QuickBooks desktop won’t open or is not working, then, you are in the right place. We will discuss about the causes and the symptoms of this issue. QuickBooks is a great financial software for business but sometimes, it encounters many problems like when QuickBooks won’t open.

The problem of “QuickBooks won’t open” arises when your software is outdated or this may happen because of technical errors. Therefore, we always recommend you to update your software to the latest version which will help to prevent these issues.

quickbooks won't open

Following are the causes behind QuickBooks won’t open

  • If the name of your company is too long.
  • When the version of your software is out of dated.
  • If the company QuickBooks is corrupted.
  • In case the hard drive of the system is damaged.
  • The main cause of QuickBooks won t open is the corruption or damage in the files.
  • If the data of your QuickBooks is corrupted then it may lead you to this issue.

Symptoms of QuickBooks won’t open error

  • When you are running multiple applications at the same time, your QuickBooks frozen.
  • If the QuickBooks is not installed properly in your desktop.
  • If you can’t access the company file.
  • If you are getting the slow response from the keyboard and mouse click.

Solutions to get rid of QuickBooks won’t open

Solution 1: Restart your computer

You have to restart your computer so that all the processes which are running in the background close and then you can again launch QuickBooks.

Solution 2:  Re-press the QuickBooks desktop application

Step 1: Press the ctrl key until “No Company Open” will pop up on the window.

Step 2: Select a company file, then you have to select Open.

Solution 3: Adjust the installation of your QuickBooks desktop

To adjust the application of your QuickBooks desktop, you have to run repair to replace all damaged installation files.

Solution 4: Access the QuickBooks install Diagnostic tool

First, you need to download the QuickBooks install Diagnostic tool. It will help you to rectify your errors which you can receive at the time of opening QuickBooks Desktop.

  • Download and install QuickBooks install Diagnostic tool.
  • Next, you have to save the file to the local desktop.
  • Then run QuickBooks install Diagnostic tool after closing every running application. It can take 20 minutes to complete or it may depend on your internet speed.
  • Restart your computer to see whether the components are properly updated or not.

Solution 5: Install QB Refresher tool

After installing QB refresher tool, you can easily run your QuickBooks and it also performs mini-repair to check that the things are in proper order.


The solutions which are mentioned above will help you to fix “QuickBooks won’t open”. If you are trying to resolve this or any other QuickBooks related issue then you may contactus at our QuickBooks Error Tech Support 1.888.502.0363 which is Toll free 24*7


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Reference URL - http://quickbookserrorsupport.over-blog.com/quickbooks-won-t-open-6.html

QuickBooks File Doctor: Repair network issues and damaged files

July 15, 2019 by John Luther  

QuickBooks File Doctor is the program that helps the user to troubleshoot any type of QuickBooks error. These errors may have been hindering the processes and the functionality of the software or even be a hurdle in the access of QuickBooks, like issues with the files, data corruption or problems with the Windows. The QuickBooks company file diagnostic tool and the QuickBooks network connectivity diagnostic tool, together combine as the QuickBooks file doctor.

Quickbooks file doctor

Why do you need the QuickBooks File Doctor?

With QuickBooks’s digitized accounting, the perfection comes at the cost of the “QuickBooks Errors”, which is why you need the QuickBooks File Doctor. It helps you in the following ways.
- It resolves all the company file errors and connection issues.
- In case of data damage and corruption, it troubleshoots the root cause of the issue.
- It supports in resolving all the 6000-series errors.
- The QuickBooks File Doctor, also helps in fixing the bugs that are related to the installation.

How to install the QuickBooks File Doctor?

You can install the QuickBooks File Doctor by following the steps below:
- The installation package can be located in the OEM.
- Click on the setup file and follow the directions.
- Issue a login ID and a password.
- Choose from being a Host PC or a Workstation PC.
- Select the file that is requiring diagnosis.
- Make sure that you do not have any previous version of the QuickBooks File Doctor Download, before you attempt to start the download.

How to use the QuickBooks file doctor tool:

In case you are attempting to troubleshoot the various QuickBooks Errors, you need to follow the steps below:
Step 1: In case you have downloaded the QB file doctor, you will now have to open the “qbfd.exe file” and follow the instructions for the installation of the tool. It is important to have a
.Net framework at this stage.

Step 2: In majority cases, the QuickBooks File Doctor, will open on its own, in case it does not, you need to go to the “Start” menu and open the tool and click on the icon.

Step 3: The company file that needs troubleshooting and diagnosis, needs to be chosen from the
drop-down list. The file can also be chosen manually using the “Browse” option.

Step 4: Now, you are required to choose the action you want to occur on your file. You can select from “Check File Damage Only” or in case there is 6xxx error, you can choose the “Check both the damage and the network connectivity. In case you are using a multi-user mode, then you can go for the “Check network connectivity only.”

Step 5: Once, the diagnosis is complete, the QB file doctor will repair your file and prompt you to open the repaired file directly.


We hope that with the help of this article you have understood the importance of the QuickBooks file doctor, and how it is going to help you use your QuickBooks better. You can use this means to initiate the troubleshooting process and resolve the issues at hand. In case you are still facing troubles with the QuickBooks File doctor, or anything else related to the QuickBooks functioning, issues, errors and efficiency, you can contact our QuickBooks Error Tech Support on 1-888-502-0363 and get ahead today!

Reference URL - https://johnlutheras.blogspot.com/2019/07/quickbooks-file-doctor.html

QuickBooks Has Stopped Working - How to fix?

July 6, 2019 by John Luther  

QuickBooks has stopped working is not a rare error in QuickBooks accounting software. A QB user can get this error while he or she is opening QB Desktop or the user may find that the program has suddenly got frozen without any error message appearing on the screen.


QuickBooks Has Stopped Working

What are the causes of QuickBooks has stopped working error?

 QuickBooks has stopped working error can be caused by several reasons such as -

  • Company name is longer than the recommended length.
  • QBWUSER.INI file is damaged.
  • QBWUSER.INI file is missing.
  • Hard drive of your computer has got corrupted.
  • QB program files are damaged.
  • Installation files of QB Desktop are corrupted.
  • Some sort of damage has taken place in the Microsoft Windows operating system.

What happens when QuickBooks has stopped working error occurs?

A user of QuickBooks accounting software sees the following symptoms when this error occurs -

  • QuickBooks will not respond to your inputs.
  • QuickBooks freeze and will get closed.
  • QuickBooks would not open.
  • Windows will become slow or non-responsive, and may even get crashed.
  • A message window with the message that QuickBooks has stopped working gets displayed on the screen.
  • QuickBooks may close abruptly resulting in data loss.

How to resolve QuickBooks has stopped working error?

Solutions are available to troubleshoot this error -

Solution No. 1 - Run QBRefresher Tool

This tool stopsbackground QB processes and carries out mini repair on QB.

  • Before using this tool, all QB versions should be closed.
  • Download the tool and save on desktop.
  • Run it and let it complete its work.
  • Again, open QB.

Solution No. 2 - Download and run QB Install Diagnostic Tool

Solution No. 3 - Rename file

Follow the below steps to rename QBWUSER.ini file -

  • First of all, go to the folder storing QBWUSER.ini file.
  • Do a right-click on the QBWUSER.ini file.
  • From the options that appear on right clicking, you have to choose Rename.
  • You have to add at the end of name of the file, the word – ‘.old’.
  • After renaming QBWUSER.ini file, renaming of the file known as EntitlementDataStore.ecml is required.
  • Finally, open your QB and check whether QuickBooks has stopped working issue is appearing or not.

Solution No. 4 - Clean Install

This solution involves reinstalling QB clean install. This process entirely removes from the PC the all QB installation files and folders.


If you are unable to troubleshoot QuickBooks has stopped working error by using above-mentioned solutions, call Accountant Squad at QuickBooks Error Tech Support 1-888-502-0363 for instant technical support.