LeapZipBlog: Jack prabha

Jack prabha's blog

16 blogs

Job role of a CCIE Enterprise Infrastructure Certified Professionals

January 20, 2020 by Jack prabha  

As we know, technologies like automation, AI (artificial intelligence) and programmability have been added to the Cisco CCIE curriculum to capitalize on maximum job opportunities and fulfill today’s technologies and enterprise needs.


CCIE Enterprise Infrastructure fulfills the huge demands of skill sets and knowledge required by networking professionals to program & automate networks and become Network Leader. The top job roles available for CCIE Enterprise Infrastructure Certified Professionals in India are,


  • Network Engineer/Administrator
  • Sr. Network Specialist
  • IT Manager
  • Network Planer
  • Network Architect
  • Technical Subject Matter Expert
  • IT Consultants
Check out the ccnp security freelance jobs.

Computer user support specialists Duties

January 16, 2020 by Jack prabha  

  • Pay attention to customers’ descriptions of their computer problems
  • Ask customers questions to properly diagnose the problem
  • Walk customers through the recommended problem-solving steps
  • Set up or repair computer equipment and related devices
  • Train users to work with new computer hardware or software, such as printers, word-processing software, and email
  • Provide other team members and managers in the organization with information about what gives customers the most trouble and about other concerns customers have

Computer user support specialists, also called help-desk technicians, usually provide technical help to non-IT computer users. They respond to phone and email requests for help. They can usually help users remotely, but they also may make site visits so that they can solve a problem in person.

Help-desk technicians may solve a range of problems that vary with the industry and the particular firm. Some technicians work for large software companies or for support service firms and must give instructions to business customers on how to use business-specific programs such as an electronic health records program used in hospitals or physicians’ offices. Sometimes they work with other technicians to resolve problems.

Know more: Level 2 PC technician Career path

Other help-desk technicians work in call centers, answering simpler questions from nonbusiness customers. They may walk customers through basic steps in reestablishing an Internet connection or troubleshooting household IT products such as Wi-Fi routers.

Job Duties of IT Support Technician

January 9, 2020 by Jack prabha  

We are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.

An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.

The goal is to create value for clients that will help preserve the company’s reputation and business.


  • Serve as the first point of contact for customers seeking technical assistance over the phone or email
  • Perform remote troubleshooting through diagnostic techniques and pertinent questions
  • Determine the best solution based on the issue and details provided by customers
  • Walk the customer through the problem-solving process
  • Direct unresolved issues to the next level of support personnel
  • Provide accurate information on IT products or services
  • Record events and problems and their resolution in logs
  • Follow-up and update customer status and information
  • Pass on any feedback or suggestions by customers to the appropriate internal team
  • Identify and suggest possible improvements on procedures

How much PBX Technician earns?

January 7, 2020 by Jack prabha  

A Communications / PBX Technician earns an average of $58,304, ranging from $57,217 at the 25th percentile to $59,366 at the 75th percentile, with top earners (the top 10%) earning more than $60,360. Compensation is derived from fewer than 20 profiles, including base salary, equity and bonus.

What skills do you need as a(n) Communications / PBX Technician?

Do you meet the bar? Communications / PBX Technicians tend to know the following skills. Check out individual skills to view our evaluations and insights, along with similar skills and a number of skill building learning opportunities to expand your own potential.

Working as a PBX operator?

January 7, 2020 by Jack prabha  

Historically, this work was done with an electromagnetic switchboard. Phone operators plugged and unplugged lines to connect calls and listened in to confirm that the call quality remained consistent and to close the connection when the call was complete. Today, operators usually work with computerized systems. These systems are much easier to use and tend to make it easier for operators to multitask while handling calls.


Working as a PBX operator requires good people skills, as operators are literally the voice of the companies they work for. They must also work with people in many different departments. It's also important to be able to handle a crowded and stressed environment and to handle multiple tasks at the same time without becoming flustered or angry.


The development of computerized systems has meant that some facilities have replaced their human PBX operators with automated systems. These systems answer phone calls with a recording and route calls automatically in response to commands from callers. Some use voice recognition and others require people to input numeric codes. In these situations, there may not be an actual operator sitting behind the switchboard to process calls.

What is MOS (Microsoft Office Specialist)?

January 3, 2020 by Jack prabha  

Microsoft Office Specialist (MOS) Certification is a globally recognized program that will help to validate your technical expertise in the ultra-popular business productivity applications within the Microsoft Office Suite.


Microsoft Office Specialist gets indulged into the full features and functionality of Microsoft Office, resulting in increased job candidate marketability, improved academic performance, and enhanced confidence & productivity in the workplace.


According to the latest research conducted by Microsoft, upon earning a Microsoft Office Specialist Certification, 23% of Microsoft Certified Technologists are reportedly receiving up to 20% salary increase.


Whether you want to advance your career, or simply increase your skills and productivity in the world’s preeminent business technologies, Microsoft Office Specialist certifications validate the expertise you need to succeed.


Know more: mos certification salary

What is a PBX Operator?

December 31, 2019 by Jack prabha  

A private branch exchange operator is an individual who manages telephone calls for a specific office, unlike common carrier exchange operators who manage telephone business for multiple offices or the public. While many PBX operators are human, some companies have now started to employ automated computer operators that use voice recognition software or keypad options to transfer calls.

PBX operators perform several functions for the business they work for. They are responsible for accepting incoming calls, creating connections between incoming lines and internal lines, and creating connections between two internal lines. PBX operators must monitor connected lines to ensure they stay connected and don’t deteriorate, and when the callers are finished the operator must successfully close the connection. Depending on their individual agreement with their employer, some PBX operators may take messages or relay messages between parties as well.

What Does a Computer Technician Do?

December 27, 2019 by Jack prabha  

There are few businesses that can successfully operate without technology, and as technology becomes more prevalent there is a growing need for professionals who can provide technical support. Computer technicians fill this role across a broad range of industries, and though individual responsibilities vary by employer, a computer repair technician's job responsibilities and duties often include:

  • Installing software or hardware
  • Maintaining and repairing equipment
  • Troubleshooting different computer issues
  • Determining and installing appropriate security measures
  • Configuring computer networks
  • Providing technical support on-site or via phone or email

Computer PC technicians work in a variety of industries and businesses. Job opportunities range from a PC technician in a retail location who installs or repairs hardware or software, a member of a company’s internal IT team, or a technical support help desk specialist who helps customers over the phone with their computer issues.

Essential Skills Required For IT Admin

December 23, 2019 by Jack prabha  

Administrators utilize experience and skill in order to resolve client issues. They maintain seamless connectivity across the enterprise network. Administrators should be technically proficient in all major operating platforms and possess all necessary certifications.

To become an IT Administrator, it is essential that one should have strong inter, organizational and problem resolving expertise. As an administrator one should be acquainted with all feature of project management, such as costing and scheduling, along with strong time management skills.

The skills to work independently as required, assist teams and implement analytical skills to find success in this field. Along with these qualities, it is also important that IT Administrators possess the following capabilities:

  • To assess present network serves, operating systems and security layer
  • To upgrade hardware and software programs
  • To install and implement effective security systems
  • To perform data backup and recovery processes
  • To resolve issues with systems and programs
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Automated Trading Systems: Architecture, Protocols, Types of Latency

December 20, 2019 by Jack prabha  

The automated trading system or Algorithmic Trading has been at the centre-stage of the trading world for more than a decade now. A “trading system”, more commonly referred as a “trading strategy” is nothing but a set of rules, which is applied to the given input data to generate entry and exit signals (buy/sell).


Although formulating a trading strategy seems like an easy task, in reality, it is not! Creating a successful trading strategy requires exhaustive quantitative research, and the brains behind a quantitative trading strategy are known as “Quants” in the algorithmic trading world. We can define a quant as a professional employed by a quantitative trading firm who applies advanced mathematical and statistical models with the sole objective to create an alpha-seeking strategy, ie a profitable trading strategy that can consistently generate returns that are independent of the direction of the overall market.

Read more: Systems Architect job description

The percentage of volumes attributed to algorithmic trading has seen a significant rise in the last decade. In the US and other developed markets, High-Frequency Trading and Algorithmic trading accounts for an estimated 70% of equities market share. In India, the percentage with respect to the total turnover has increased up to 49.8%. In fact, it is reported


The growth in automated trading has led to significant changes in the basic architecture of automated trading systems over the past decade and continues to do so. For firms, especially those using high-frequency trading systems, it has become a necessity to innovate on technology in order to compete in the world of algorithmic trading, thus, making the algorithmic trading field a hotbed for advances in computer and network technologies.


In this post, we will demystify the architecture behind automated trading systems for our readers. We compare the new architecture of automated trading systems with the traditional trading architecture and understand some of the major components behind these systems.