LeapZipBlog: Karthik

Karthik's blog

17 blogs

How Online Engagement Can Support Meaningful Policy Change

April 16, 2019 by Karthik  

There are many reasons to launch a comprehensive Community Engagement strategy, including increasing reach and capacity, fostering equity, building trust, agency empowerment, creating a shared vision, and mobilizing a community.



A rather untold story of the community engagement sphere is how effective engagement can bring about sweeping policy change, particularly at the local government level. As the needs of cities and their citizens change rapidly, municipalities are being braver than ever in instituting policies that cover gaps in needs and services for their communities, initiatives that range from municipal broadband to paid sick leave and higher minimum wage.

Today, we’ll look at how the cities of Boulder, Colorado, and Austin, Texas utilized online community engagement to support policy-based community initiatives.

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10 Best Tips To Engaging Young People Online

April 15, 2019 by Karthik  

It’s not unusual when I am presenting a talk on online engagement to encounter great enthusiasm from people who see this as the ideal way for engaging young people. There seems to be a rather naive belief, that because young people are on online and like to be online, if we just throw all relevant discussions online, they will instantly join in (or something like that). I only wish it was that easy.

Engaging Young People Online

The truth is the internet is such a broad and deep resource that simply putting information online will not attract anyone. Being there helps. It makes you available. But the real issue with engaging young people has always been they are not even vaguely interested in most of the issues adults want them to talk about. Or perhaps it is the way we frame those issues?

I thought it might be good to write about what might work for youth engagement and invite others to contribute to the discussion. To start this process I had a long discussion with my kids, two hours to be precise while I had them captive in the car on the long drive home from Sydney to Newcastle. The following points are what I learned about engaging young people:

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New Framework Elevates Consumers’ Voice in Healthcare

April 10, 2019 by Karthik  

Launched in February this year, Safer Care Victoria‘s new Partnering in Healthcare: A Framework for Better Care and Outcomes is ambitiously, indeed courageously, trailblazing positive change in healthcare across Victoria.


The new framework elevates consumers – people, families, carers and communities of healthcare users and representatives – in bringing together key partners to implement one of the most successful examples of a health framework for improved patient outcomes. Given the current changing role of the healthcare consumer, it is now an expectation that consumer participation in their own treatment is a key indicator of healthcare performance and quality. But Safer Care Victoria reframe this role. For as, Director Consumers as Partners, Louise McKinlay ’s forward suggests: “Consumers play a vital role in helping us to avoid making the same mistakes repeatedly.”

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10 Benefits of Digital First Health Engagement

April 9, 2019 by Karthik  

Digital engagement can help achieve better patient outcomes and improve the overall patient experience. Below are ten reasons to consider transitioning your healthcare engagement practice to an online platform and the value of bringing patient feedback into healthcare decision making.


Download our infographics of 10 Benefits of Digital First Health Engagement

Principles for Activating Effective Health Engagement

April 5, 2019 by Karthik  

Evidence from health engagement produces eight guiding principles for successful initiatives.
Collaborative models of health and social care rely on community engagement to bring valuable perspectives into the design and delivery of services. To this end, inclusion, accessibility, and support are key areas of focus, suggest Weger et al in ‘Achieving successful community engagement: a rapid realist review’.


In consultation with a local panel of stakeholders, professionals, and citizens, the authors identify eight evidence-based, action-oriented guiding principles for building better interventions. The review describes the eight principles for supporting ‘meaningful’ participation in health engagement projects.

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Community Engagement Software - EngagementHQ

April 4, 2019 by Karthik  

Bang the Table's EngagementHQ is a powerful community engagement software. Online tools that empower governments, municipalities, and organizations to drive public participation and engagement. Put engagement in motion with industry-leading strategy and support.


If you only have access to a hammer, you’ll always use a hammer. EngagementHQ gives you an entire toolbox. Our complete suite of listening, information, analysis, reporting and relationship management features enable you to mix and match precisely the right online tools for your community engagement objectives.

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Refuelling Public Participation in Transportation Planning

April 3, 2019 by Karthik  

Low performing public participation functions as a self-fulfilling prophecy in large transportation projects, find Ted Grossardt and Keiron Bailey.


In their new book, Transportation Planning and Public Participation: Theory, Process, and Practice, Grossardt and Bailey reset the performance balance to explain why – and detail how – transportation professionals can tap into and utilise public participation as an opportunity to better their projects and identify problems to stem any potential damage. As they state “participation need not be approached in such a regressive…underperforming way.”

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E-participation Impacts Social Polarisation

April 2, 2019 by Karthik  

Recent study reveals e-participation directly influences perceptions of tolerance and common good.


In What Do Participants Take Away from Local eParticipation? Analyzing the Success of Local eParticipation Initiatives from a Democratic Citizens’ Perspective, Dennis Frieß and Pablo Porten-Cheé evaluate online participation, its effects on participant perceptions and the quality of democracy. Indeed, participatory and deliberative democracy theory reveals that participation, in itself, can have valuable effects on citizens and their relationship with democracy. Yet, Frieß and Porten-Cheé further suggest that e-participation speaks to community integration and can address social polarisation.

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Online Engagement Helps Envision Crowdsourced Smart Cities

April 1, 2019 by Karthik  

In the emerging trend of community-based smart initiatives, Tooran Alizadeh envisions a crowdsourced smart city.

Driven by democratic decision making, transparency and public participation, Alizadeh’s vision offsets the usual techno-centric corporate-focus of the contemporary changing city outlined in her recent article, Crowdsourced Smart Cities versus Corporate Smart Cities.

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4 Key Issues to Consider for Effective Online Dialogue

March 29, 2019 by Karthik  

Facilitating effective online dialogue is a refined skill that requires careful consideration of process, issue framing, participant behaviour and a deep understanding of dialogue principles.


In this article we look at 4 key issues to consider before hosting an online dialogue.

4 key issues to consider for online dialogue

1. Framing and Contextualising

This first issue to consider before hosting an online dialogue is how you intend to frame and present your online conversations or issues.

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