June 21, 2018 by Karthik
Tactical urbanism points to a vital role for participation in inclusive urban planning, writes Dr Mark Dean in his recent article for Bang the Table.
Dean highlights a renewed focus on social and democratic values in urban development, calling for community engagement practitioners and urban planners to respond to the relationship between cities, planning and democracy.
He suggests that practitioners and planners could take lessons of tactical urbanism into:
*a set of approaches that understand how social values relate to technology-focused urban policy;
*tools that enable practitioners and projects to tap into local cultural and political values; and,
*practices that build collaboration into projects and decisions.
Read more about Tactical Urbanism
June 13, 2018 by Karthik
As governments continue to engage and activate their communities online, a focus on cybersecurity and privacy is needed to ensure you build and sustain your citizens’ trust. Before engaging a technology partner to help you connect with online communities, you will need to evaluate how secure and robust their platform is.
How do you compare online platforms? How do you know whether the platform “walks the talk” when it comes to a commitment to security and privacy of the data stored within? Do they conduct regular tests to ensure security? Do they work on improving their systems and processes on a continuous basis?
continue to read ISO Security Standards
May 30, 2018 by Karthik
‘Smart citizen’s’ monitor Amsterdam’s water quality in a pilot citizen science project, interlinking them with service providers, scientists and community co-volunteers.
Citizen science projects do more than contribute to knowledge, reveal Brouwer et al in ‘Public Participation in Science: The Future and Value of Citizen Science in the Drinking Water Research’. Evaluating the Netherlands’ pilot citizen science project in the drinking water sector, the study reveals that participation fostered water awareness and transparency in citizens’ relationship with the drinking water provider.
May 29, 2018 by Karthik
Join Founder and Chief Practice Officer at Bang the Table Dr. Crispin Butteriss, for a look at ways to harness online deliberation for community and stakeholder engagement.
This webinar focusses on overcoming the challenges of process design in establishing a digital deliberation exercise and helps participants better understand the crucial principles for online deliberative dialogue.
Highly recommended for anyone who is new to online deliberation, would like to learn more about the benefits of online deliberation or simply to improve on their current practices.
Watch this Webinar — Online Digital Deliberation
May 28, 2018 by Karthik
“The art of communication is the language of leadership.” — James Humes. Transparent, accurate and timely communication is the foundation for building trust between a government and its citizens through the ages. While these elements have always remained the same, the tools and methods to actively engage communities have undergone a significant evolution.
Citizens today have a voracious appetite for easily available, up-to-date information. A global WPP survey of over 40 countries identified that if citizens are not satisfied with the information received from their government, they rapidly turn to other sources.
continue to read: Ensure Data Security
May 25, 2018 by Karthik
Most online engagement involves text and interactive tools that require, or assume, an ability to write and express opinions. But where does that leave community members who have low levels of literacy?
People with limited literacy levels represent a significant percentage of the community. In Australia, while around 14 per cent of adults — just over 1 in 7 — have limited literacy skills, 1 in 5, or around 44 percent of people, lack literary skills required for everyday life.
continue to read 4 Key Ways To Engage With Low-literacy Communities Online
May 24, 2018 by Karthik
This session will look at how to get organisational buy-in for online community engagement, ways to help you understand the resources required as well as how to manage risk and designate roles and responsibilities for implementation.
Recommended for anyone interested in implementing online engagement into their current community and stakeholder engagement activities.
Date: June 20th, 10am AEST, 6pm MT
Duration: 40 mins
For Register — Implementing Online Engagement
May 22, 2018 by Karthik
Geolocation is something we hear more and more about from potential clients in the online community engagement space. It can be extremely useful, for example, for a community member wanting to drop a pin in an interactive map where they are standing, perhaps to report an issue or to suggest an improvement.
But some are taking this idea further and using location to gather data about the participants in their engagement projects and to make judgements about their rights to participate or the value of their contributions.
continue to read Pros and Cons of Using Geolocation in Online Community Engagement
May 21, 2018 by Karthik
Ensuring your online engagement portal is accessible for all members of the community is an essential responsibility for organisations who engage online.
By implementing a few simple techniques, you can ensure that all members of your community have the capacity to get involved in your consultations via an accessible online site.
This article looks at 10 ways to ensure your online engagement portal is accessible.
continue to read 10 Ways To Ensure Your Online Engagement Portal Is Accessible
May 17, 2018 by Karthik
How do we monitor online content without limiting free speech? Alternately, how can we circumscribe the non-sociable aspects of online participation when we want to dig deeper into ‘hot’ issues’ in engagement projects – issues that can draw on deeply held, emotional views?
Content moderation is vital to any online engagement – from the automated moderation of inappropriate content to sanctioning “grey areas” that require human intervention.
Continue to read 7 Guidelines for Online Content Moderation