February 15, 2018 by Karthik
Surveying your community is a great way to get feedback for your next budget consultations and utilising Q&A can help clarify your communities concerns.
In this article we look at how the City of Gold Coast in Australia is using surveys to consult on their 2018 budget and how City of Oshawa in Canada used questions and answers to educate their community.
continue to read Using Surveys and Q&A for Budget Consultations
February 14, 2018 by Karthik
The ‘Adopt a Councillor’ idea was born from the need to increase community interest in the role of Council and local government, especially amongst children, and broadly to progress inclusion in democratic processes. Now the idea is written down, will anyone use it?
Presented by Engage 2 Act board member Andrew Coulson, this webinar will look at the ‘Adopt a Councillor’ concept and then explore how it works by looking at a case study from America where it has been used.
This webinar is the first in our guest webinar series for 2018 where we connect practitioners and community engagement experts with ideas and tools to improve the engagement profession.
read more about our webinar Adopt a Councillor with Andrew Coulson
February 7, 2018 by Karthik
I’ve been working to help government organizations to engage their communities online for 10 years now. When I started, the main problem faced by those wanting to use social media looked a lot like this:
Thankfully most organizations have moved on a little from those days and social media is now an integral part of the outreach toolkit of most government organizations.
So what have we learned overall?
continue to read Social media to engage community
February 6, 2018 by Karthik
Yu-Che Chen and Michael J. Ahn offer a bird’s-eye view of digital technology in public service in the Routledge Handbook on Information Technology in Government.
Contributions from leading researchers explore the emerging social, political, and technological landscape of digital government.
Taking a comprehensive view, the Handbook taps into national and international case studies. For instance, it reveals insights for US digital privacy regulations drawn from European Union practices.
continue to read Digital Technology in Public Service
January 31, 2018 by Karthik
EngagementHQ now allows you to extract data from your surveys in a codified (and simplified) Excel sheet. This is a feature that has been requested by many administrators who do their own survey analysis in Excel and SPSS (or similar tools) and don’t rely on EHQ’s automatically generated graphs.
continue to read Codified Survey Results
January 30, 2018 by Karthik
In 2016, Christchurch Borough Council was awarded £50,000 from the UK Government’s ‘Coastal Community Fund’, a UK-wide program designed to support the economic development of coastal communities by promoting sustainable economic growth and jobs. The Council is looking to use the funds for improving the open space of Highcliffe Beach near Christchurch in Dorset.
Gary Foyle, Community and Recreation Team Leader, feels that engaging the local community is a great way to educate and get feedback.
January 23, 2018 by Karthik
A worldwide surge in the use of public participation tools has seen the rise of the ‘participation professional’.
In the recent publication, The Professionalization of Public Participation, editors Laurence Bherer, Mario Gauthier, and Louis Simard examine the emergence of Participation Professionals, which, broadly speaking, they define as professionals who:
continue to read The Rise and Rise of the Public Participation Professional
January 18, 2018 by Karthik
EngagementHQ’s Participant Relationship Management (PRM) tool allows you to use time-based filters to keep your community database current and active.
These filters help you keep the door open to your community by actively engaging with new participants and those who’s interest has slipped.
In this post, we look at two simple ways you can use time-based filters to ensure you are using your community database to keep people interested in your engagement activities.
continue to read Time-based Filters
January 17, 2018 by Karthik
New digital tools may fail to achieve the effectiveness and aims of citizen engagement, finds Canadian study.
Government-led engagement should respond to the unfolding social and political landscape of the digital era, argues Justin Longo in ‘The evolution of citizen and stakeholder engagement in Canada, from Spicer to #Hashtags’.
continue to read New Digital Tools
January 16, 2018 by Karthik
PRM is a powerhouse relationship management system. It gathers and integrates data and information so that you can better understand and engage with the people who are interacting with you.
At the center of EngagementHQ, is a unique Participant & Stakeholder Relationship Management (PRM) tool, which is specially designed to help you grow and manage your community and stakeholder database.
continue to read Stakeholder Relationship Management