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Aol Customer Support's blog

16 blogs

How to fix problems sending AOL mail

January 11, 2019 by Aol Customer Support  

AOL mail is a service provided by AOL to its users. It is a free email service and anyone can make a free account. By being a user of AOL mail, you will be able to access and enjoy all its incredible features and benefits. It is a very safe and reliable email service provider and millions of people enjoy it. But no matter how amazing this email is, there seem to be certain faults that make it inconvenient to users at certain points of time. One of the problems that AOL email users face is the problem of sending emails through AOL. This particular problem is common in every email service provider. But the steps needed to fix it in AOL mail is quite different from the rest. So if you want to know how to fix problems sending AOL mail, you can contact AOL customer care number and get the solution.

Whenever you have certain problems with sending emails in AOL mail, you are required to execute certain troubleshooting steps that will allow you to rectify the error immediately. Listed below are some that you can try on your own before contacting the customer service.

Restart the system.

This step has been proved to be very vital while handling this problem. Sometimes when you haven’t shut down your PC or laptop in a while, the internal memory, the RAM, gets too stuffy with all the added MBs of unwanted files. So you need to restart your computer very often to release the memory and to provide more space.

Try to utilize a different browser or update the existing browser.

Whenever you are having problems sending AOL emails, try to employ a different browser after closing the current one to open the emails. Or you must update the version of your browser since new and updated browser provide extra benefits like added security, faster page loading, and private browsing etc.

Inspect your mail settings.

If you have a mix of AOL names in your display name, you will have trouble sending emails. So you will have to update your AOL mail settings by going to your account and clicking the ‘options’ menu and selecting ‘mail settings’.

Clear out the browser cache and disable pop-up blocking software.

Perform a clear reset of your browser by cleaning out all the caches to remove unwanted cookies or bits of information. This will allow it to perform faster. Also, disable any software that prohibits pop-ups or you can add AOL mail to its ‘exception’ or ‘whitelist’.

By performing these steps you will be able to resolve the issue of sending AOL emails. If it doesn’t, you can also contact AOL tech support to get the help of technical experts to help you solve the issue instantly.

Read more - contact aol customer support number


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How to fix AOL SMTP error

January 4, 2019 by Aol Customer Support  

Whenever you have to send an email from an email client through you AOL mail you need to make certain changes or provide instructions to the program to access the AOL SMTP server. Without this server, you will not be able to send emails from your account. This server is only necessary when you are accessing your AOL mail account from a different website. So the requirement of the correct settings of the SMTP server is crucial as it makes it possible to exchange emails between servers. And sometimes you will experience errors in the AOL SMTP server. This happens because of improper or setting up of the email client. And to resolve this complication, you need to provide the correct details in the setting. So if you want to know how to fix the AOL SMTP error then you can keep referring to this blog or you can contact AOL customer care number to get help from certified AOL representatives.

To fix this error you need to verify or confirm that the details provided in the setting for the SMTP server are correct. If you see that it is not, then follow the steps below and make the necessary changes.

Ø  First of all, open the AOL email client program and go to ‘accounts’ from the ‘tools’ menu.

Ø  Select your AOL account and go to ‘properties’ by clicking right.

Ø  After this, select the ‘general’ tab and before continuing further, you need to make sure that the AOL email address provided is authentic and correct.

Ø  Now click on ‘servers’ and confirm your account name and password.

Ø  When you see the ‘login using secure password authentication’ option, uncheck it.

Ø  Again, you need to check or uncheck the ‘my server requires authentication’ option and after this go to ‘settings’.

Ø  Click the ‘login info’ and choose either of the following, ‘use name setting as my incoming mail server’, or ‘login using’ and enter the desired username and password.

Ø  After you have completed the above steps, try sending you messages.

Try the above steps to fix AOL SMTP error. However, if you come across any technical difficulty or glitches while performing the steps you can call AOL technical support to avail the help of qualified employees. This is a 24 hours support number, therefore it can be accessed at any time of the day.

Read more - contact aol customer support number


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Solve AOL Message Error Message Not Sent

December 22, 2018 by Aol Customer Support  


AOL email services have been known for providing its users with the best quality services. Its popularity is growing day by day and it is reaching new heights. Almost everyone is now creating an account in this service and enjoying the benefits. The customers who have upgraded their software to AOL Desktop Gold, know very well about the advanced features making this email service very user-friendly. But no software or technology can be 100% free from technical complications. One of the most recurring problems that the operators go through is the message not being sent to the concerned person due to some error. This blog will help you identify the reason and solutions behind this issue, so if interested you can move ahead. Try troubleshooting your device using the suggested solution in this blog or if in case, you feel that you need technical aid, feel free to consult the techies at AOL customer care number 1-877-226-6053 anytime.


Possible reasons:


·         Unstable internet connection

·         The browser not responding or taking the commands

·         Too many tabs being opened, leading to this error

·         Unsupported windows browser

·         The letters AOL or A.O.L as being a part of the accounts display name.

·         Virus or malware attack


After you have detected the likely reason behind this error, you can work on the solution of the issues according to that. Fixing this error is really easy, provided that you following solutions presented in this blog. This blog has tried to simplify the steps in a really easy way so that even if you have no knowledge about technical stuff, you can still work easily on it. It is requested that you spare some of your valuable time and read it till the end so that you get all the answers to your queries.


Recommended Steps:


ü  Try switching off your Wi-Fi connection once and switch it back after a few minutes. Sometimes faulty internet connection can also lead to this error.

ü  Make sure that you are providing with your valid login credentials

ü  Check whether your software is up to date. If not, then kindly install the newer one from your preferred web browser.

ü  Check whether your Adobe flash player is updated

ü  Clear all the browsing history, cookies, and caches.

ü  Delete the junk files in your system that is making it slower.

ü  Switch on to other web browser and close all the tabs that are currently opened in your browser.

ü  Ensure that the words AOL are not mistyped in your account

ü  Check whether your AOL account display name is correct by going to the mail settings.

ü  Close all the windows shut down your system and restart it again. Try sending the message once again after a wait for a couple of minutes


It is not mandatory to work on all the given steps to fix this error. Try working on the solution behind the reason that you have possibly identified. If nothing works, then dial the AOL technical support to get all the possible aids behind your issues from the expert technicians.


Read more - contact aol customer support number

Source URL: Solve AOL Message Error Message Not Sent



AOL email account login problem

December 14, 2018 by Aol Customer Support  

Sometimes you might face some issues while logging in into your AOL email account. You need not to worry about these glitches. Some minimal issues might pop-up, about which you need not to worry about. You just need to be patient and follow the steps that will be mentioned in this blog and you will be good to go.  If the problem would still persist after you have tried the possible solutions, then you could contact the AOL customer care number, and they would be happy to help you. The number would be available at your fingertip, once you search it on the Internet. No matter what problems you might be facing, it would be solved in a haste, if you follow the steps vigilantly.

Follow these basic and simplified steps and your problem would be solved easily

Step 1: You should first check your internet connection and make sure that there is no network or connectivity error. If the problem persists try starting the router again. Make sure that the connection is available properly.

Step 2- Sometimes a little Caps lock error might also cause you a hindrance. It is so small that sometimes it goes unnoticed to the naked eye. Make sure that you are providing with the correct Email Id and password, with close reference to all the alphabets, numbers or any other that you might have included

Step 3- Try signing in again, and if the problem still persists, try using a different browser from the one that you are currently using. If your home browser is Internet Explorer, try to open the Email with either Mozilla Firefox or Chrome, whichever suits you the best.

Step 4- Close in other windows that you might have opened to hasten up the process. Your main aim right now is to solve your email account login problem, so try avoiding opening other windows that might not be related to it.

Step 5- It might have happened that you could have forgotten your password. Try making a new one by answering the security question that would pop-up.

Step 6- Enable java scripting and cookies. Clear your caches and cookies that may be causing you some trouble.

After following the above steps, we hope that your problem would be solved. These are some common problems that one can face at any time, so you don’t need to panic at all. Try to be at ease, don’t lose focus and you would be good to go. If you still face difficulty, after you have carefully tried the steps, you are free to contact the AOL tech support. The service person would be always ready to help.


Read more - contact aol customer service number


Source URLL: AOL email account login problem

How to move AOL mail from trash to inbox

December 5, 2018 by Aol Customer Support  

It is very natural and common for email users to accidentally delete their messages from their inbox. This problem is faced by AOL users almost all the time. When such accidents happen, it gets horrific for the user since the deleted AOL email might have been something important. But there is one thing that you can do when this happens. When messages are deleted they automatically go to the trash folder and this folder holds deleted messages for 7 days in case the user wants to recover them later. But then there are some cases where the message is permanently deleted from the trash folder and it looks like it is lost forever. But you shouldn’t fear too much because there is a way to retrieve permanently deleted emails as well. So if you want to find out how to move AOL mail from trash to inbox, keep reading this blog or you can find it at AOL customer care number.

In this blog, you will be briefed on how to move AOL mail from trash to inbox and you will also be educated on how to retrieve permanently deleted emails also. So pay attention to the method and steps mentioned below:

Move AOL mail from trash to inbox.

Ø  Firstly, you need to go to the official AOL page. From there choose the icon that looks like an ‘envelop’ which will take you to AOL email. Now fill up the two fields to log in to your account.

Ø  Now, on the left side of the panel, you will see the trash folder. Open this and choose the email that you want to move to inbox.

Ø  Check the selected email and click on the ‘action’ button and choose ‘inbox’ under the ‘move to’ option.

How to recover permanently deleted emails using EaseUs AOL mail recovery software.

The EaseUs software is a very effective data recovery tool that is useful in restoring emails that have been removed from the trash folder. To know how to use this software to recover your emails, apply the steps given below:

Ø  First of all, run the EaseUs software and select the folder where you usually save deleted emails.

Ø  Now click on ‘scan’ to start the scan and to find lost emails.

Ø  After the scan is completed look through each folder carefully. In the deleted files folder you will find accidentally deleted emails. On the Drive x folder, you will find lost email files.

Ø  Lastly, after selecting the deleted email, click on ‘recover’ to save the files to a secure location on your computer.

These are some of the steps you need to take in order to retrieve emails from the trash folder and also to retrieve permanently deleted emails. If you face any technical difficulties or if you are in need of help, you can call AOL tech support


Source URL: How to move AOL mail from trash to inbox

How to fix AOL mail GAH error?

November 27, 2018 by Aol Customer Support  

The GAH error in AOL mail is a very common occurrence and most people might be hearing this error for the first time but it is a very common and everyday type of error. The GAH error in AOL mail means that the user has failed to send and receive emails because of problems in mailbox connection which comes in the way of exchanging emails. This problem is not a threat to your system and it is a temporary issue, but since it happens almost on a daily basis it can be quite nerve-racking for the users. So if you want to continue using your email services and messenger in peace it is advisable to take care of this problem quickly. If you want more detailed information on this error, you can contact AOL customer support number.

The GAH error in AOL mail if not taken care of right away could go from temporary to permanent. The initial symptoms of this error are issues in sending and receiving messages, repeated pop-ups of error messages on your screen, unable to access AOL messenger and cooling your current browser. So keep an eye out for these symptoms and if you ever come across even one of these errors, you can follow the steps mentioned below:

·         Clean up your entire cache, cookies, and temporary files. Sometimes an overload of histories and caches or cookies can cause a lot of traffic thereby slowing down the performance of your browser and ultimately affecting your AOL mail services.

·         Check for your current browser’s latest updates and update it as soon as possible.

·         You must ensure that you have a strong and stable internet connection before you access your email services.

·         Make sure that you enter the correct email address and also the correct password while logging in to your account.

Execute these methods or measures if you ever face the GAH error in AOL mail and it will instantly solve the issue. But if these methods do not work and you require technical assistance, you can dial AOL customer service number to obtain professional help from technical experts.


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Unable to login AOL on Apple

November 17, 2018 by Aol Customer Support  

AOL desktop is not just available for Windows, they have also kept in mind the needs and requirements of the Mac users as well. All sorts of features that they provide to the Windows users, they provide it to the Apple users as well. Though AOL technical support is present on their websites I doubt that you will land into a situation where you will be using it. AOL email is a free emailing portal that gives the much-needed speed and security to your internet surfing experience.


The company Verizon Communications has invented and launched this product that has created many happy users worldwide. Not to brag but it is true that you will always be assisted through the problems you face while using, downloading, and installing this application. And talking about issues, one of the issues that the people using this software commonly face is the issue of logging in. Now this problem is, on one hand, on the other hand, the solutions to fixing this problem are listed below. You can follow this:


·         The first and foremost thing that you can do is to check the internet connection that you are using. At times when you are using a slow internet connection, users might face the login problem. So it is better to check the Wi-Fi connection or the internet you are using. Connect to a high-speed network to get the best experience of using the software.


·         Now if you are one of those who forget their ID’s and passwords then write it down somewhere because a wrong credential can force you out of using AOL. Moreover, like the other email providers, the AOL desktop is also case sensitive, so do not neglect the way you have inputted the credentials. You will have to punch the email ID and password in the same way as you have done it in the beginning.


·         Now sometimes it can happen that everything you have done is right except the apple device you are using. Yes, I am not joking. So also double check that the device is working just fine. If not then restart it and retry to log in.

·         One more way to sort this problem in to delete the AOL account from your device and then add it again in it. Once you do this, you might be able to log in now.


If all these tricks don’t work fine then you know what to do, contact a technician for help using the AOL contact number


Sourcer URL: Unable to login AOL on Apple

What to do if unable to access AOL email account

November 2, 2018 by Aol Customer Support  

This article is all about how to resolve the problem of not able to accessing the AOL email account.

When people login their AOL email account sometimes they can’t sign in and get these messages:

AOL Customer Care Number

·       The username or password you have entered is incorrect.

·       Some suspicious activity has been detected from your account.

·       Your account has been temporarily blocked.

The reason behind this problem van be these:

·       You have entered wrong username and password.

·       The web browser you are using is causing problem.

·       Your account security issue is one of the most common reason.

·       Someone else has hacked your AOL email account.

·       If you are trying to sign in through your mobile phone then the application you are using may have some issue.

·       The server of the AOL email service can be temporarily unavailable.

Now we know the reason behind our problem, so let’s discuss the way to solve this problem:

·       The most common reason behind this problem is incorrect username and password. So again carefully enter the correct username and password and try to login, it may solve your issue.

·       Account security is another reason for not accessing in your account, when any suspicious activity happen in your account AOL community will block your account temporarily because every organization does not lose the security about their users.

·       If you want to unblock your account just verify that it’s your account, and be careful while verifying your account because if you fail multiple times in verifying your account they will permanently block account.

·       Browser can be another reason behind your problem so you can reset the browser settings if it have some problems or you can just change your web browser and try to login your account from different web browser or application.

·       Your account could have been hacked also so you can call the AOL helpline number and tell their problem they will ask them some security questions about your email account. If you will be able to answer their questions correctly you will be able to access your email account again.

·       AOL server can be down sometimes it will definetly cause you the problem so just keep calm and try to login your account after some time when the AOL server is OK.

You can try different methods to access your account just by calling on the AOL tech support. They will tell you some good ways to login your account.


Source URL: Unable to access AOL email account

Want solution for AOL products issues

October 26, 2018 by Aol Customer Support  

There are many web portals and online service provider companies in the world. Among all of them, AOL doesn’t require any formal introduction. Well, this company was established in 1983 as Control Video Corporation. The founders of AOL Inc. were Marc Seriff, Steve Case, Jim Kimsey and Willam Von Meister. After some time the Control Video Corporation converts into AOL Inc. The journey 35 years of AOL Inc. has full of struggle, controversies, and issues. There are so many products offers by AOL Inc. for its customers. The Corporation AOL allows its users to utilize its wonderful services. If in case users of AOL stuck with a some problem they don’t need to take the stress. Trained experts in tech support are here to resolve user’s problem. Via AOL customer care number users can resolve all issues instantly. There is no matter when you ask the technician for help. They will sort out the issues as soon as possible. AOL Inc. provides its AOL email, AOL Desktop, AOL shield, AOL mobile apps and more products for its customers.

Sometimes users of AOL found some error with its products. If you have any trouble with its products without delay get help via customer care. Related to any products of AOL if you have an issue and for troubleshooting them you can opt for tech support.

Which kind of issues faced by AOL users:

1.     Download & installation error of AOL Shield.

2.     Upgrading problem with AOL desktop gold.

3.     Trouble to sign in the AOL email

4.     Technical issues with AOL mobile apps.

These are only a few examples of AOL product issues which the tech support sort out. Any users of AOL can reach to the team of customer care to sort out their customer’s problem. The team of tech support is always available on the AOL technical support. This number is 24 X 7 reachable to provide customer care help. Doesn’t matter which kind of problem you are facing the experts of tech support will fix it. To get instant solution for AOL issues reaches to tech support team.


Source URL: AOL Contact Number

How users can download setup of AOL Email

October 18, 2018 by Aol Customer Support  

AOL Email allows the users a safe and user-friendly interface to exchange the emails. This among the widely used email services across the globe but at times users face hassles in downloading the setup of AOL Email on their device. If you are also amongst them then you are definitely reading the right post. This service provides speed and reliability with top class protection. To do the needful setup, users will have to go through some steps. Else they can also get in touch with AOL customer care number 1-877-226-6053 where the technical professionals will guide you in a relevant way.

But before you get AOL Mail, there are some minimum system requirements that are to be kept in mind. Both the IMAP and POP3 setup for AOL email has been enlisted below. It is advised to use only AOL server names.

To setup AOL Email as an IMAP Account –

·       Open the Applications tray on your device and tap on My Accounts

·       Select Add account > email account

·       Tap on AOL

·       Enter your full AOL Email address followed by the password

·       Tap on next and wait for the device to connect with the email server

To setup AOL as a POP3 account –

·       Tap on general settings and confirm the information in all the settings fields are correct.

·       If required, make suitable changes and select Ok

·       Tap on the incoming server

·       Select POP Mail server

·       Enter the POP3 Server as pop.aol.com

·       Check use secure connection and verify the security certificate

·       Enter server port 995

Note: In the IMAP settings, users must check the active secure connection and enter incoming port as 993. And in the outgoing server port should be entered as 465. Once everything gets completed, don’t forget to save the configuration.

In the mentioned way users can download the setup of AOL Email on their device. But in case if the given settings do not work then you should not wait anymore and get in touch with the technical professionals to avail their best assistance. They stay actively available 24 hours of the day at AOL customer support. You can elaborate them about the issue and get fixture.


Source URL: How users can download setup of AOL Email