July 17, 2019 by Deepak
Salesforce is among the most widely used CRM platforms in the world today because of its amazing capabilities and unique features that it provides to its users. People are technology-bound in the present era as they are highly dependent on it due to high usability and relevance. Earlier, the task which takes them much time to complete, now it can be done just within a fraction of seconds without wasting much energy and time.
The presence of Salesforce Chat apps is among the greatest discoveries made by Salesforce to ease the burden of their users and make their lives easier. As the name suggests, these texting apps powered by Salesforce are not only used to send and receive SMS but also for various other functionalities as well as SMS templates, hyperlink tracking, etc. The Salesforce users have been highly appreciating these kinds of SMS Apps which are easily available on the AppExchange platform of Salesforce.
Salesforce-powered texting apps can do wonders if used wisely. People must know how to utilize these apps well so that they can make most out of each functionality which is available to them. A tech-savvy can help you do the same to make your business reach great heights. As weall know that SMS has already replaced the other most frequently used methods of communication like emails, calls, etc.
Texts, SMS or text messages, they all are synonymous to one another and they have been creating a buzz in the technical market in the modern era because of the high probability of desired results, lower costs and reduced time. We all are very well aware that communication mediums like emails or calls take much time and are not even worthy if you want to reach out to the customers in an instant manner.
So, on a concluding note, we can say that Salesforce Chat apps play a vital role in our lives, especially the people who are too much involved in Salesforce that it has now become a part of them. No matter what size a business firm may belong to, small medium or large, it is always necessary to stay ahead of your competitors in the market to succeed in the long run. Today, even SMBs are making huge profits because they are utilizing the technology in the right manner to outshine other competitive businesses.
Wish to go for a Salesforce powered texting app that can provide you with better as well as productive results? Give a try to 360 SMS App and you are going to love this app. With its user-friendly interface and amazing functionalities, it can be your one-stop texting solution. Connect with our experts today and get started with the best SMS app which is natively built on Salesforce.
July 17, 2019 by Deepak
With the advent in technology at such a high pace, the majority of the IT firms have now started to feel the need for the right consulting at every step to ensure the success of their business in the long run. There may be thousands of vendors in the market who pretend to be the best providers of Salesforce related services, but you must not go just with the assumptions every time, instead, you must think wisely before choosing any Salesforce CRM Consulting for your business as that would be responsible for the future of your venture.
The market of Salesforce professionals is highly dynamic, and there are a few things which you must put in consideration before choosing the best one as per your business needs and requirements.
The following mentioned are a few pointers that must always be paid attention:
1. Budget- Your budget primarily defines the selection procedure of the consultants. You need to check whether you can afford a fully integrated system or you just need a quick start in respect to the installation process.
2. The number of users- You also need to analyze the number of Salesforce users in your firm to get the best services. Just a quick check would suffice which would let you decide if you need it for an SMB or an MNC.
3. Expertise Level- You must not forget to cross-check the level of expertise of the one you wish to choose as your CRM consultant. The relevant experience and certifications would work well if they are directly associated with the area which you want them to deal with.
4. Onshore/Offshore teams- You also need to rethink whether you want a dedicated team in your office or you are comfortable with offshore teams working across the oceans for your business. That would also help you decide the best Salesforce CRM Consulting.
5. Certifications- Important certifications in the relevant field must not be skipped, and hence this will help you to choose the best among so many vendors in the market.
So, the above-mentioned were a few points that one must always keep in mind if they wish to select a top-notch consultant for their business firm. It is necessary to have adequate knowledge and experience in this field before you go out in the market and start looking for the vendors, as without it, you won’t be able to find the right one correctly. Looking for the best Salesforce CRM Consulting in town?
360 Degree Cloud can provide you with world-class services related to Salesforce and help your business excel like never before. Visit now and get ready to explore the infinite potential that Salesforce carries with itself.
July 12, 2019 by Deepak
Salesforce is among the most trendiest and trustworthy CRM solutions in the present era. We may have had heard about how the young entrepreneurs make the most out of the respective CRM platform in order to achieve the desired results and to succeed in their business. Young minds chasing their dreams of establishing and running a successful business are always in search of some effective solutions so that they can achieve the results in lesser time.
There are many ways in which Salesforce CRM can enhance a respective business. No matter what size dimension the business firm belongs to- small, medium or large; there are always certain ways possible in which it can lead to success. Salesforce CRM has been creating a buzz in the industrial sector for a long time now. People have been going crazy over the achieved results using the same.
In this blog, we will study the various ways in which a CRM solution can help a business to grow multiple folds and achieve success simultaneously. The following-mentioned are a few points which one can consider when we talk about the role of Salesforce CRM in enhancing a specific business:
1) Find & Target the Right Audience:
With the help of the right CRM platform, you can always invest your quality time in finding the right target audience so that you do not waste your time and money upon unnecessary or unproductive leads. It is never easy to identify the right leads unless and until you make the right use of the specific tools available to you for the same. It will help you to focus on the right leads and get productive results from them as well.
2) Build More Strong Relationships:
Once you have found the right target audience, your work isn’t over. Rather it gets started at the moment. You must develop the habit of building and maintaining sustainable relationships with your new as well as already existing customers. It is a really important step in your business growth as it lets you connect with your customers in a more interesting way.
3) Find New Opportunities for Making Sale:
By using the right CRM solution, you can always look for new opportunities in order to generate more and more revenue. Opportunities like upselling, cross-sell or renewal must neither be missed nor under-estimated. It gives you a chance to make more sales, and hence generate greater revenue.
4) Increase Employees’ Productivity:
It is never a single person working to make a business successful, rather it is a team/ group of people with a common perspective who work together in order to take that business to the top. Salesforce CRM allows you to increase the productivity of your employees and hence make them work effortlessly devoting most of their time at the right place.
5) Offer Better Customer Service:
Good customers always stay when they receive a good service. They often feel left out when they do not get an adequate range of services along with the support. Using Salesforce as your CRM solution, you can give the required time to your customers and value their feedback/opinion. It will help you to make them realize their importance which is an important part of the whole business process.
So, the above-mentioned points were a few examples of how Salesforce CRM can enhance your business and give it a sharp turn as well. Salesforce never misses an opportunity to make the work easier for its customers. Talking about its CRM solution also, now we have multiple points to put forward and prove the fact of CRM solution helping businesses to reach great heights. Thinking to opt for Salesforce, or to go under transition from Salesforce Classic to Salesforce Lightning? We have got you covered.
360 Degree Cloud is a Salesforce Registered Consulting and ISV partner offering you a wide variety of services related to Salesforce. Wish to connect with us for the same? Contact our team of tech experts through https://360degreecloud.com/ and give us an opportunity to serve you well and make you realize the importance of Salesforce as your CRM solution. Unleash the power of Salesforce and the endless opportunities that it can offer you.