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19 blogs

Field Service Technician

January 27, 2020 by jphnmilton88  

Field technicians should act as per client’s requirements, as they are responsible for the installation, maintenance, repair, and general supervision of telecommunications lines, including telephones, voice mail systems, fax lines, security, Internet, and wireless systems.


The key responsibilities for a service technician job description include administering all network services and performing tests on various equipment and circuits, monitoring all services, identifying issues and resolving any problems in equipment.


Technicians design and prepare documents for network and ensure appropriate labeling of all equipment, perform maintenance work on networks, initiate tests, and perform troubleshooting on all outages, manage work according to diagrams and specifications for the network, and ensure compliance to all safety standards and codes and manage work according to regulations.


They need to develop and provide support to all customer programs and perform regular maintenance on the same, monitor all requests and ensure customer satisfaction in all processes, perform installation and maintenance on all telecommunication networks


And associated computer systems, install and configure telephone systems for communication infrastructure, administer installation of PBX digital sets and analog telephone sets and associate ancillary hardware, monitor all customer activities and resolve issues at customer sites for change of premises and cross connection in equipment, and manage installation of various telecommunication related materials, such as routers, hubs, and switches.


Read more: field technician job description

emc proven professional

January 22, 2020 by jphnmilton88  

A Dell EMC Proven Professional is someone who deploys, leverages, and manages Dell EMC information infrastructures, Big Data, or Dell EMC cloud solutions. The professional works in IT environments. The professional through the technology-focused approach should address the concepts and principles that can be applied in all IT environments. They must be able to handle the full range of Dell EMC's hardware, software, and solutions.

Professionals must load VMware and Dell EMC software products and will perform highly complex or extended software implementations. They have to successfully manage and coordinate with the customer to acquire the internal and external resources necessary for optimal results. They offer custom design and implementation assistance on Dell EMC products. The professionals play an active role in pre-sales meetings and design seminars, implementation, customization, integration and outline orientation for clients.

The Dell EMC Certified Expert collaborates with Customer Service, Dell EMC sales, and project managers. They are responsible for ensuring a seamless transition from start-up to integration and production mode. Dell EMC Certified Experts need to have good knowledge of the implementation of complex storage environments.

MCITP Database Administrator

January 20, 2020 by jphnmilton88  

A Microsoft Certified IT Professional (MCITP) Database Administrator installs and maintains Microsoft SQL Server, multidimensional databases and user accounts as well as ensures database availability, recovery, and reporting. They create and execute server automation scripts and monitor and resolve SQL server activity. They further have input in the design and technical decision-making that are essential for successfully implementing technology projects. Administrators also deploy, build, design, optimize and operate various technologies.

Database Administrators monitor and maintain SQL Server DBMS. They create database solutions, configure databases and offer technical assistance for SQL Server databases. Administrators engage in data management tasks and optimize SQL Server performance.


Read more: mcitp database administrator description

Field Service Technician

January 16, 2020 by jphnmilton88  

The Field Service Technician is the trained professional engaged in performing the field installation and its maintenances. Technicians are responsible for the field operation, troubleshooting, repair and client training of devices in an assigned location. They may also include training a plant’s maintenance team or other key colleagues on how to perform equipment maintenance.


The Field Service Technician delivers the service and customer assistance during field visits as per the client’s requirements. They manage all onsite fitting, patch-up, maintenance, and test cases. Technicians perform the diagnosis for the network and associated errors or technical issues and find the proper way out.


Usually the field technician work in the given site by the client, engaged in fixing and sustaining the network, hardware, software, and other telecom and IT-related set-ups.


When it comes to the telecom field, they play an essential role in the telecom sector as well.


Read more: what is a field service technician

network infrastructure

January 3, 2020 by jphnmilton88  

Definition - What does Network Infrastructure mean?


Network infrastructure is the hardware and software resources of an entire network that enable network connectivity, communication, operations and management of an enterprise network. It provides the communication path and services between users, processes, applications, services and external networks/the internet


Network infrastructure is typically part of the IT infrastructure found in most enterprise IT environments. The entire network infrastructure is interconnected and can be used for internal communications, external communications or both. Typical network infrastructure includes:


  • Networking Hardware:
    • Routers
    • Switches
    • LAN cards
    • Wireless routers
    • Cables

juniper network engineer

January 2, 2020 by jphnmilton88  

The Juniper Network Engineer focusses in support for Juniper network architecture, involved in implementing and providing technical support for networking topologies such as LAN, WAN as well as client internet applications. Juniper Engineers deliver on-site support for all client network hardware services.

These engineers have a detailed understanding of network protocols such as TCP/IP and understand how it operates on Juniper’s proprietary MX, EX, QFX, SRX, and PTX hardware.

The Juniper network engineers center on providing high-availability network structure to withstand the online and on-site information technology happenings of users and clients. Network engineers often combine with other roles, such as system network architects or systems security engineers, and work within the company or as outside advisors.

Juniper network engineer help in the network execution for combined testing, repairing and documentation.


Read more: juniper network engineer job description

network technician job description

December 30, 2019 by jphnmilton88  

A Computer Network Technician is an information technology professional engaged in various businesses to build and troubleshoot computer networks. These individuals focus on setup, repair, and troubleshooting of both hardware and software products that are incorporated in a business’s operations.

Other common and related job titles used to describe computer network technician includes the following:

  • Computer network administrator / controller / operator / technician
  • LAN (local area network) administrator / controller / operator / technician
  • Network administrator / controller / operator / technician
  • system administrator
  • Wide area network (WAN) administrator / controller / operator / technician
Read more: network technician job description

f5 load balancer

December 20, 2019 by jphnmilton88  

A f5 load balancer is a device that acts as a reverse proxy and distributes network or application traffic across a number of servers. Load balancers are used to increase capacity (concurrent users) and reliability of applications. They improve the overall performance of applications by decreasing the burden on servers associated with managing and maintaining application and network sessions, as well as by performing application-specific tasks.

Load balancers are generally grouped into two categories: Layer 4 and Layer 7. Layer 4 load balancers act upon data found in network and transport layer protocols (IP, TCP, FTP, UDP). Layer 7 load balancers distribute requests based upon data found in application layer protocols such as HTTP.

Requests are received by both types of load balancers and they are distributed to a particular server based on a configured algorithm. Some industry standard algorithms are:

  • Round robin
  • Weighted round robin
  • Least connections
  • Least response time
Read more: Load Balancer Engineer job Description

Dell SonicWall Technical Support Engineer

December 19, 2019 by jphnmilton88  

Dell SonicWall Technical Support Engineer Job Description:

Dell SonicWall Support Engineers must have the analytical skills to determine the right course of action to resolve issues, such as encrypted threats and ransomware attacks. They provide both team members and clients the status of the problems and the plan of action they will undertake. The position requires a customer-oriented mindset at all times.

Engineers need to observe network attacks and the latest vulnerabilities. Based on threat analysis, they devise intrusion prevention signatures (IPS) utilizing signature description languages.

Engineers fix and test Gateway AV engines and IPS on the firmware. They formulate different ways to improve Deep Packet Inspection engine.

Engineers establish analysis environment of malware and IPS for precise threats affecting different operating systems, such as Windows, Mac, and mobile, in a lab setting. They reverse engineer and diagnose new malware and vulnerability threats.

Engineers create tools to automate malware analysis and IPS tasks and provide test software and supervise laboratory environment to replicate attacks. They develop new technology to identify and foil zero-day attacks.


Read more: sonicwall tech support

Network Field Engineer Responsibilities and Duties

December 17, 2019 by jphnmilton88  

Install, perform integration and provide support to all desktop based and server supported technology.

Coordinate with customers and perform troubleshoot to resolve all application issues and maintain relationships with vendors plus networking system.

Install, repair and upgrade all network and provide technical and onsite support.

Maintain quality of services and perform preventative maintenance.

Manage new launched tools and software into product generating and promoting framework.

Provide backup to NOC and manage operating field groups via upgradation.

Provide support and technical backup to protect ventilator.

Monitor and resolve and all customer trouble ticketing process as needs.

Resolve all complicated technical startup.

Provide support to all IT sectors on regional basis and ensure growth.

Document specific statements for overhauling causes of networking issues and evaluate same.

Analyze and identify data processing modes for overtaking problems in upgrading database.

Manage all duties efficiently for checking degradation.

Provide customer care service for all projects and for defined time period following completion of project.

Provide training to new staff members.

Read more: field engineer responsibilities