LeapZipBlog: krisjhon

krisjhon's blog

2 blogs

Level 2 PC Technician Job Description

February 13, 2019 by krisjhon  

Level 2 PC Technician Job Description

Level 2 PC Technician configure, troubleshoot, and monitor the functioning of personal computers and server systems, undertake pre-emptive maintenance on telecommunication equipment, escalate issues which are unresolved, aid other teams in supporting different operating systems, besides Wide Area Network (WAN) and Local Area Network (LAN), and respond to phone calls, messages and e-mails relating to system issues or hardware problems.

Their duties also include keeping abreast of equipment and hardware contracts, deploying products quickly to address crucial business needs of an organization, providing help with network issues, working along with other members of the IT team to install new software, providing assistance in maintaining inventory of peripheral devices of all systems, creating documentation of computer hardware issues and troubleshooting, and having comprehensive knowledge of one of the latest versions of operating systems, such as Windows or macOS or UNIX/Linux.  

 

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IT Support Engineer Salary

February 12, 2019 by krisjhon  

IT Support Engineer Salary

According to Paysa, this position earns on an average about $133,531 in Seattle. It ranges from $116,313 at the 25th percentile to $147,218 at the 75th percentile. Senior professionals make more than $165,401. The Indeed.com salary estimate states that on an average IT Support Engineer earns about $49,672 per year in the United States. The data is collected from 6,638 employees who anonymously submitted to indeed in the past 36 months. The average work tenure of the IT support Engineer is 1-3 years experience.

Career opportunities

The U.S. Bureau of Labor Statistics (BLS) says that jobs related to IT engineering will go up by 17 percent from 2012-2024.The candidates with work experience have more chances of getting placed. More opportunities are on the way for individuals who have strong communication, troubleshooting, problem-solving and analytical skills. They must have excellent technical skills when it comes to their company's products and able to learn about new technologies quickly.