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How to fix Norton antivirus won’t open on computer issue

May 13, 2019 by Norton customer support  


The more active you are online, the more susceptible you are to online attacks and threats. That is why virus protection and cybersecurity is a significant concern for many individuals and businesses. Norton is one of the leading names in the anti-virus and anti-malware software industry. However, it is not enough that you download Norton once and then leave it to run in the background. Users must always make sure to update the anti-virus software and ensure that it is working without interruption. If you find that Norton antivirus won’t open on your computer, then you should take immediate action to try and resolve the problem. You should call the norton customer support number and speak to a certified expert to find the cause of the error and implement the correct troubleshooting steps so that you can protect your computer from security threats. You can also go through this article to learn more about some solutions you can implement on your own to fix Norton.
Solutions to Fix Norton Antivirus is not working or not opening
Solution 1: Update your Norton Antivirus software
Symantec Corporation, which develops Norton, is continuously releasing new upgrades to the software and regularly updates the virus definitions. If you find that Norton does not open on your computer you can follow the steps below to update the software then try again:


  • Step 1: Open Norton Antivirus and go to the Security settings
  • Step 2: Use Norton ‘LiveUpdate’ utility tool to install the security updates
  • Step 3: Keep running the utility tool until you see the message “Your Norton product has the latest protection updates.”

After all the updates are complete, you can restart your computer and then try and re-open Norton.
Solution 2: Use Norton Power Eraser
The Norton Power Eraser uses the Norton insights in-the-cloud application ratings to match a program or software installed on your computer with a list of trusted software thus making it easier to detect and remove malware. Refer to the instructions given below to run the Norton Power Eraser tool:

  • Step 1: Open Norton and go to the ‘Security’ section
  • Step 2: In the ‘Scans’ window, click ‘Norton Power Eraser.’
  • Step 3: Go to the main window in Norton Power Eraser
  • Step 4: Select the ‘Advanced Scans’ options and click ‘System Scan.’
  • Step 5: Evaluate the results and make the necessary changes as suggested by Norton

Solution 3: Reinstall Norton Antivirus
When all else fails, your best bet is to follow the steps shown below to remove and reinstall Norton on your computer:

  • Step 1: Download the Norton Remove and Reinstall Tool.
  • Step 2: Double click the ‘NRnR’ icon to run the tool.
  • Step 3: Select the ‘Remove and Reinstall’ option and press ‘Remove.’
  • Step 4: After Norton is uninstalled restart your computer
  • Step 5: Visit the official Norton webpage and reinstall the program

If you want more information on how to implement these solutions you can call the norton customer care and ask for additional technical assistance.
Read More:- Norton helpline number
Source URL: Norton antivirus won’t open on computer issue

How to troubleshoot Norton downloading issues

May 2, 2019 by Norton customer support  

Norton antivirus is quite a necessary software for your computer that helps you to make your computer safe and secure against virus and malware threats that can harm your computer badly. Now if you download a Norton antivirus you can get rid of the issue of the virus or other malicious activities. You can download and install it quite easily with some help. Sometimes during the downloading process, you may get stuck at one point and unable to complete the download. In such cases, you should call at norton customer support number and get the easy process to resume your downloading. This blog will help you to fix your downloading issue.


Easy solutions of Norton downloading issue:

There could be some specific that can prevent you from downloading Norton products. Slow internet speed, system incompatibility or browsers update issue can cause the issues. Now go through the below-mentioned solution to easily remove the issue.


Remove antivirus software: The firewall or antivirus software that already has installed in your computer may cause the issue of downloading. Now you can delete the antivirus software and disable the window firewall as well.


Check your internet connection: A slow internet speed or fluctuating internet may be the issue that can prevent you from downloading the Norton products. Now you need to check your internet speed by opening another website on your browser. You need to check your router as well. Once you notice that the problem is related to internet speed you can process the download the again by removing the internet issue.


Process the re-download: In some cases downloading may stop in the middle and don’t move further. Internet speed and other variables are fine but still, you are unable to complete the downloading process. So you need to annul the downloading process and start re-download.


Update the drivers: If the above solutions are not working you can go for the driver's update. You have to go into the system of your computer and initiate the driver update. Once you finish the updates you can resume your download process.


Clean your system: This is quite a common issue when you don’t have enough space to keep this software on your computer. Now you have to make some space by deleting some unnecessary files and process the download again. You can also remove some junk files and corrupted files that can prevent you from downloading.


Get the Norton customer support for further assistance:

Now you aware of the reasons behind the downloading issues and the above-mentioned solution may also help you remove the downloading issue. In case you don’t get the solution you can call at norton technical supportand enjoy relief of satisfaction and get the expertise of experienced professionals.


Read More:- Norton helpline number



Source URL: How to troubleshoot Norton downloading issues

How to fix internet issues on Norton Antivirus

April 22, 2019 by Norton customer support  

Norton is one of the most popular antivirus software in the world mainly because of its extensive internet security features. However, sometimes these features may cause internet issues and can prevent you from accessing the web. This article will give you an insight into two solutions you can implement to fix the problem to carry on using the internet. You can also call the norton customer care number and speak to a trained representative to get additional help.


Solution 1: Temporarily turn off Firewall

The firewall is designed to protect your computer from online threats and to check the network traffic. However, sometimes because of the security rules of the firewall certain programs or website will be blocked from running on your computer. You can refer to the steps below to temporarily switch off the firewall and then check the connectivity:

  • Step 1: Go to ‘My Norton’ which is next to ‘Device Security’ and click open
  • Step 2: Select the settings windows and click the ‘Firewall’ option
  • Step 3: Open the ‘General Settings’ tab and look for ‘Smart Firewall’
  • Step 4: Toggle the slider beside the ‘Smart Firewall’ option to turn it off
  • Step 5: Click the drop-down menu to open the ‘Protection Alert’ dialog box
  • Step 6: Press ‘Apply’ and click ‘Permanently’ then press OK to confirm

Once you have made the changes open your browser and check if the internet is working. It is recommended that you open multiple websites to check if your access is not restricted to limited websites. If the net is working you can open the settings and turn on the Smart Firewall once again.


Solution 2: Run LiveUpdate and Full System Scan

If you find that the internet issues on Norton are limited to a specific website then you can use the Norton LiveUpdate tool to download and install the necessary software patches and security patches. Refer to the steps given below to run the tool and also perform a full system scan using Norton:

  • Step 1: Open and run Norton software using the ‘My Norton’ window
  • Step 2: Go to the main Norton window and double-click ‘Security’ option
  • Step 3: Click on ‘LiveUpdate’ and wait for the scan to finish, then click ‘Ok’
  • Step 4: It is recommended that you keep running Norton LiveUpdate until you see a notification indicating that your Norton product has the latest protect updates.

Once this is done you should restart your computer and perform a full system scan to fix any minor errors disrupt your internet connection. When the Norton scan is complete you should open your internet browser and check if you can access the web.


If you tried both the solutions mentioned in this article but still cannot access the net then it is possible that there may be a deeper technical issue with Norton. You should call the Norton tech support and consult a certified expert to see if you can implement more advanced troubleshooting steps to fix the internet issues on Norton Antivirus.


Read More:- Norton helpline number



Source URL: How to fix internet issues on Norton Antivirus

How to fix Norton error 5013, 3

April 12, 2019 by Norton customer support  

We all know about the popularity and reputation that Norton Security has in the market. It is being used by everyone in almost all the countries around the world. Its main source of attraction and popularity is its features. Norton security comes with a myriad of interesting and exclusive features which offers computer and the user maximum protection against all existential threats and harm. It blocks users from accessing unsafe websites and downloading suspicious links, stays updated with the latest version so that users don’t have to waste time searching and downloading the latest updates, intelligence-driven Norton insight technology etc. these are some of the many protection features that Norton has in store for its customers. For more detailed information customers can contact Norton helpline number.

There is one thing that sets Norton antivirus back and that is the occurrence of error 5013, 3 which has to do with the base filtering engine. This may lead to crashing of dynamic window program and may lead to the slow performance of the computer. So in order to handle this issue, you need to follow the steps below:

Ø  First of all, you should Conduct a full malware scan of your compare

Ø   And through the use of cleanup manager, clear out all your cookies, caches and temporary junk files.

Ø  After this, update your PC device drivers and utilize the windows system restore to ‘undo’ recent changes to your system.

Ø  Uninstall and reinstall your Norton antivirus from your computer and run windows system file checker.

Ø  Check and install all available windows updates and perform a clean installation of windows.

If you follow this procedure then you will be able to resolve the issue with the base filtering engine from your Norton antivirus and eradicate the error code 5013, 3. If you feel the need for additional technical assistance then contact Norton support number to get help from skilled personnel who are experts in Norton. This helpline/support number is available throughout the day and can be accessed without any charge since it is a toll-free number.

Read more – norton technical support number


Source URL: How to fix Norton error 5013-3

How to fix Norton server error

April 2, 2019 by Norton customer support  

Customers have a wide variety of online security software or antivirus software available to them in the market today. The user may find it tough to select the best one. But certain antivirus software stands out from the rest, and one of those is Norton. It uses signature-based detection and heuristics to accurately locate and remove viruses from your computer. Even though it has so many amazing features the software is not perfect. While using the software users will probably experience some errors that show Norton does have a few defects. If the defects are increasing and it begins to disrupt the performance of your device it is best to contact the norton phone number team as soon as possible. One of the most common problems Norton users face is the ‘server error’ issue. Below you will find some helpful suggestions on how to address the Norton server error.

Steps to fix Norton Server Error:

There are two ways you can go about solving the server error. Go through both of them and use whichever you are more comfortable with. Even if one solution does not work you can try the other one.

Solution 1: Download the fix tool to resolve the server error.

Ø  Go to the Norton website and download the fix tool. Once the download is over, save the ‘exe.’ file on your computer.

Ø  Open the ‘Downloads’ folder and run the ‘NortonActivationRepair.exe’. To complete the installation you will need to accept the agreements and terms.

Ø  After installing the .NET framework, you may need to run the fix tool one more time. Once done just restart the computer.

Ø  When the computer comes back online open Norton and check if you can still see the server error message.

Solution 2: Norton Remove and Reinstall Tool.

Ø  You must begin by uninstalling Norton Family from your computer.

Ø  Norton download install Remove and Reinstall Tool and save the file on your system.

Ø   Double-click the Norton icon and run it on your system.

Ø  You will be asked to read the license agreement. Quickly go through the text and click ‘Agree’.

Ø  There will be a button with the name ‘Remove and Reinstall’, click on it.

Ø  Select ‘Remove’. When you see that the process is complete restart the computer.

Ø  After you have restarted your device, just complete the on-screen instructions and reinstall the Norton Antivirus software.

These two solutions should fix the Norton server errors on your PC. But in case you are facing some advanced technical error please contact norton customer service to speak to certified experts regarding the problem.

Read more – norton tech support phone number


Source URL: How to fix Norton server error

How to fix Norton 360 live update error LU 1814

March 25, 2019 by Norton customer support  

Norton 360 is one of the greatest antivirus protection that offers all in one protection against dangerous threats to ensure device free from damage. The online intelligence system provides complete protection from virus, malware, Trojans, worms, and other threats. It helps users to identify the harmful websites and prevent them from entering the device and Norton 360 helps this way to protect the system and your important files. Norton 360 displays some error occasionally like when you try to run the live update and get some issues. To fix Norton 360 live update error LU 1814 is not so difficult and this article will help you to remove this error with some easy fixes. However, you can also get the expert solution by contacting at Norton phone number and get easy fixes.

Reasons behind Norton 360 live update error LU 1814:

When you try to run live updates in your Norton 360 you may get stuck at one point and unable to proceed further when Norton 360 update error LU 1814 occurs and prevent you processing your work further. Below are some main causes of this error:

·         File entries available in the computer may be resisting live updates from connecting

·         It can be occurred due to the availability of the S32LUHL1.dll file

·         Some corrupted and damaged files in your Norton software may also cause the error

·         When the live update is not allowed to access the live update server

·         Local permission may also cause the trouble

·         A week internet connection may also prevent the live update and cause the error

These are some potential reasons that can cause the error during a live update. If you are able to identify the cause you can fix the issue with some easy steps or you can visit Norton official website norton.com/setup .

Easy fixes for Live update error LU 1814 in Norton 360

The current error in your Norton 360 has made your computer vulnerable against virus threats and you should remove it as fast as you can. Now follow these simple steps to get fixed:

·         Find all the corrupted or damaged files in your computer with any 3rd party software and try to remove those files immediately.

·         Check your internet connection and make sure that is working properly with your device.

·         Try to find S32LUHL1.dll file and remove it from the system.

·         Go to the control panel>programs and asks Norton to perform some important tasks to remove the certain causes.

These methods will definitely be solving your issue and you will be able to get the complete protection service form Norton 360 and will be able to work on your device safely and securely.  

Get the Norton customer support for further help

Your system under the threat attack due to the failure of Norton 360 and you are advised to get the antivirus services back so you can continue the safe run of your tasks on your device. You may get connected with the Norton tech support to get the perfect expert solution to all of your error that is getting you trouble.


Read more – norton customer service phone number


Source URL: How to fix Norton 360 live update error LU 1814

Norton activation key not working

March 14, 2019 by Norton customer support  

Norton is one of the leading names in internet security recognized around the world. Millions of users and organizations use the Norton anti-virus software to protect their system from online threats. Norton offers different products to meet the security needs of its users and each product has its own unique features. The three main products of Norton are Standard, Deluxe and Premium. You can call the Norton Support Phone Number and speak to an anti-virus expert about all the benefits of each product so that you know which product is right for you.

Depending on which antivirus product you buy and the method of purchase, you will receive a product or activation key to verify your purchase and activate your subscription. Without the product key, you will not be able to activate your Norton product. That is why it can be quite frustrating if your Norton activation key does not work. This article will give you a short rundown on what may have caused the activation key error and what you can do to resolve it,

Causes of activation key not working:

·         Internet Issues: The most common cause of the Norton activation key not working is because you are not connected to the internet or your connection is very slow. While Norton itself will work even if you are offline when you are looking to activate the product you need to be connected to the internet. Once your network connection is secure you can restart the process to enter the activation key.

·         Incorrect Activation Key: Each and every Norton activation key is unique. You should make sure that you are typing the activation key exactly as it is given. A Norton activation key is a combination of numbers and letters. The character is case sensitive so should be sure to enable or disable ‘Caps Lock’ and ‘Num Lock’ accordingly.

·         Activation Key Not Valid: As mentioned earlier, different products have different activation keys. A user may receive an error message that says "Invalid Product Key" if he or she attempts to use the key on the wrong product. You should ensure that you download the correct product to match the activation key. For example, you may have the activation key for Norton Deluxe but you are using it for Norton Premium.

·         Correct Norton Account: Each Norton product and the activation key is registered to a particular Norton account. If you have multiple accounts you need to see that you are logged in to the correct Norton account that is associated with that product. You can sign in to your Norton account and check the “Subscription” section to verify if your activation key is available on that account.

If the activation key does not work you will not be able to use your Norton Anti-Virus product. This means that your system may be at risk. If the steps given in this article do not help you resolve the activation error you should contact Norton Phone Number and speak to a certified expert about how to proceed.

Read more – norton customer care phone number


Source URL: Norton activation key not working

How to activate Norton Security 2018 License Key

March 4, 2019 by Norton customer support  

Norton Security 2018 is one of that antivirus product that has gained the trust of users all around the world. This product is known for protecting your personal computers as well as your professional laptops and even your smartphone from various foreign components be it viruses and Trojans. Everyone who is using smartphone or computers and laptops must have a good antivirus installed on their system so that viruses can never enter in your system. So why look for any other antivirus when Norton Security 2018 is there. You just need to install this software and begin using it but don’t forget to activate the license key before using. As till the time the antivirus is not activated it will not show its full power in scanning. So first one should activate the antivirus then should begin using it. If you don’t know how to activate the Norton Security 2018 then you can take help from professionals by dialing Norton Support  which is accessible 24*7 round the clock in a year.

Steps to activate Norton Security 2018

The steps which should be followed by users to activate Norton Security 2018 by using License Key is mentioned in this blog, you need to read it and then begin the activation process:

·         First, insert the Norton Security 2018 CD on the CD drive

·         Now you need to open the folder to locate the setup file of antivirus or you can choose to run this program as administrator

·         The online instruction will appear on your system, you need to follow it and complete the process

·         Don’t forget to agree to the License agreement and other terms and condition

·         In the middle of the process, you will be asked for the activation code. Here you need to enter the license key that you got when you purchased this software. It is 25 character code which is unique. You can find it either on the case of CD or registered email address

·         Once you entered the code your antivirus program will be activated and you will be asked to enter your Norton account username and password.

If at any point of time you are confused about what to do and how to do it then you are free to reach out to Norton customer care. The professionals at this number are available round the clock to help and guide the users who are facing glitches while using this world-famous antivirus product.

Read more - norton  customer support



Source URL: Activate Norton Security 2018 License Key