HP Support's blog
June 13, 2018 by HP Support
When paper jamming issue occurs, few printers flash lights at you and cry for help. You need to check where the jam is and provide support on clearing the blockage. If your printer provides a diagnostic suggestion, you should follow it. Also, you must take time to check the printer’s documentation for assistance in clearing jams. Here, we are going to explain few important instructions which are given below:-
• Turn off Brother printer-
If you want to work inside the printer, you do not want to face any trouble with electricity or moving parts. And if you are dealing with a laser printer, you do not want the fuser to generate extra heat. If the paper is jammed near the fuser unit, you have to wait for the fuser to cool down before clearing the jam. If you are not capable of solving this issue, you can take Brother Printer Help from printer experts.
• Open all doors-
If you are unable to tell which door goes to the paper path, begin just by eliminating or opening the input tray and following the paper path all the ways to output tray, so opening every door or panel that you can find along with the way.
• Draw out paper scraps and sheets-
Check carefully for paper sheets or scraps which are stuck in the tray. Draw out paper of the path determinedly but very slowly and carefully. Pull paper in the direction which should be normal condition not backward that could worry the printer’s mechanics. You should take proper care to eliminate all of the papers. Check carefully if any torn piece of paper is left into the tray that may be cause of jamming once again.
• Close all the doors & turn on brother printer-
Once switched on, Brother Printer must reset itself automatically. If your printing machine is displaying the message again that it is still jammed, make double check for torn paper pieces or paper scraps and immediately you need to close all the doors again. If the printing device continues to complain, you should turn off it and then come to back on immediately.
If the paper jamming error is continuing, you have to call for the services and for repairing the device rightly. You can take help from printer experts through Brother Printer Customer Service Number +1-800-462-5143 in very short period of time.
June 12, 2018 by HP Support
Brother printer is very latest printing device nowadays. Having many unique and amazing features, it has become the first choice of upcoming printer users. It is gaining a lot of fame among printer users. It is mainly used for various printing tasks. While using it, users can face error code 50 in it. This error code is an internal fuser error. When users are trying to disconnect the printing machine and plug it back, hence 5A error may occur. It may happen due to faulty drum unit problem within the device. To use brother printer properly, you should fix Brother Printer error code 50 and 5A immediately. If you are unable to fix these errors, you can take Brother Printer Repair services from reliable service providers. Plus, you can also follow expert guidelines to get rid of these errors easily.
Effective Troubleshooting Techniques to Fix Brother printer error codes given below:-
Solution- This Technical solution is for Brother Printer 5A error message that effects in the series MFC-5890CN. You need to follow explained steps to fix it up:-
Step1:- Initially, you need to turn off your printing machine and switch on it. Hold the “menu” options up to all of your LEDs are flashing on /off.
Step2:-Must press the numeric code “80” and click “ mono start” option infinite times until an option identified as “purge: xxxx” is visible. If you have any difficulty regarding this step, you can take help from experts immediately.
Step3:- Need to Press the “2783” to reset the purge counter as advised by online brother printer support team. Users will come by a text known as “purge: 0000”.
Step4:- You should press “stop” option and tap on”99” to have a simple exit from “maintenance mode”.
Furthermore, all above steps are explained here in the simple procedure to help users to fix brother printer error 5A smoothly.Still, you are unable to solve these error codes; you can connect with us through Brother Printer Tech Support Number +1-800-208-2590 which is available 24/7 in order to deliver them complete technical solutions. So you can call us anytime and get suitable technical guidance to solve more such problems with technical solutions delivered at your desk. Our printer technicians are always available to guide you properly step by step for troubleshooting any issue. They have good knowledge and rich experience to repair your brother printer fully.
June 8, 2018 by HP Support
Canon printer is a latest printing device which has amazing and unique features, so it has become the first choice of today printer users. It has become one of the most advanced printing machines, which is specially known for printing any document clearly. It is very perfect example of advanced printing devices. If you want to change your printers for your business or you need to reinstall your existing canon printer on a mac, you should uninstall latest canon drivers. If you have unused printer drives on your computer system, users do not know which device to use, as a result in both lost productivity and documents.
Uninstalling the canon driver from your apple mac removes fully the printer from the system, stopping the confusion when selecting the right printer. Ignore having a list of useless printers on your computer system by making sure only the right drivers are installed and functioning. If you face technical difficulties to uninstall a canon driver on a mac, you can consult with printer experts of online Canon Printer Support team immediately. Online printer experts have the depth knowledge and rich experience to solve uninstallation errors of a canon driver in a mac. They are available round the clock to guide you step by step properly for any kind of trouble.
· Make double click the “Macintosh HD” icon on the desktop and choose “applications.”
· Choose “Utilities” in the third column.
· Make double click “Printer Set up Utility” in the fourth column.
· Choose canon printer that you want to uninstall and click “Delete” button.
· You need to close the printer list dialog window to return to the earlier screen.
· You need to open Library” in the second column.
· Click “Printers” in 3rd column.
· Choose “canon “and click “BJPrinter” in the next two columns.
· Click “File” menu and select “Move to Trash”.
· You need to open “Finder” menu and choose “Empty Trash” to delete the driver.
· Finally, you need to open the “Apple” menu and click “Restart” button for all changes to take affect.
All above explained steps are not sufficient or still you are unable to solve uninstallation issues of a canon driver on a mac, you can connect with certified printer technicians through toll free Canon Printer Technical Support Number +1-800-208-2590 to get proper and complete technical guidance immediately. This helpline is open 24 hour to get full support immediately.
June 4, 2018 by HP Support
HP OfficeJet 4630 is one of the best printers of HP that gives the best and clear sharp texts on documents, but there are times when the poor quality problem occurs that causes waste of resources. In order to resolve poor print quality, you can take help from experts via HP Printer Support Number. On the other hand you can also try to fix the problem on your own by using the methods mentioned below, but before attempting the solution steps, it is necessary for you to know the exact reason behind the poor print quality issue.
Check out the causes and fixes for the poor print quality issues on your HP OfficeJet 4630-
There are multiple reasons behind the occurrence of poor print quality output on HP printer and one of them is the insufficient or depleted amount of black cartridge. Another reason that can cause the poor print quality is its cartridge itself, or might be possible that there is some use of wrong paper.
How to troubleshoot the poor print quality of the HP printer-
Method 1: Remove or replace printer cartridge:
One clear indicator of low print quality is the level of ink or toner in a cartridge. If the printer indicates low ink levels or there are stains on the paper, try to remove and change the cartridge-
· First of all you need to turn the printer on.
· Now, you place the ink cartridge slot according to the HP OfficeJet 4630 that you can find on the cartridge slot on its side easily.
· Further, you have to lift the lid and then access the cartridge. Once you complete the process, try to release cartridge and remove it.
· Now, you have to verify, if there is any problem or issue with the cartridge. In case the printer displays low ink message or it shows any sign of damage, then you need to simply replace the cartridge with new. If the ink is still sufficient, just reinstall the cartridge carefully.
· At last, run a test print and check if the printer is working.
Method2: Let the printer rest:
There are times when the continuous or excessive use of printer case the poor print issues. If you have been continuously printing from your printer, then give it rest for at least 30-45 minutes. Turn it off and wait until it gets to the ideal or cool conditions.
If none of the above workarounds helps you to fix the problem, feel free to contact our support service via our helpline HP Printer Technical Support Number +1-800-439-2178. Here, you will get instant solutions for you’re the problems you are having on your HP printer. Moreover, you can also contact HP officials in case you have any doubt or query.
May 18, 2018 by HP Support
Hewlett-Packard printers are a most desirable device in the automated peripherals industry, as HP printers are arranged and organized with such remarkable features and functions like Designjet 100, 500 and more. But, sometime when you try to use your HP printer with AutoCAD or newer Windows 8 or newer, the printer do not gets selected and reverts with a message- “None: The plotter configuration cannot be used for one of these reasons: the driver cannot be found, the device cannot be found, or the driver has a problem. The none: plot device has been substituted.” If you are facing the same problems with your HP printer, then do not panic and contact experts to get HP Technical Support.
AutoCAD 2014 and earlier are able to successfully plot to the device on the same computer. The reason behind the HP printer failure is not so exclusive. The older models that face the same problems are as Designjet 800 and 1050c plotters. There are various reasons behind the problem such as a printer is not compatible with Windows 10; Windows 8 does not support the printer and more.
In order to troubleshoot the problem, follow the workaround given below-
Install a newer printer driver that supports Windows 8 and higher:
Here, all you can try to fix the problem it uninstalls and reinstall the printer driver by latest driver from the authentic HP website. Certainly, driver version 8.10 is required for the DesignJet 500. The same driver for the other HP plotters can be used. In most of the cases, the 8.10 driver for the DesignJet 500 is usually observed work with the DesignJet 800.
Perform a clean reinstall of the printer:
On the other hand, removing all the HP printer driver files can be the good option to deal with the printer problem. You can manually uninstall a printer driver in Windows, but make sure before attempting any sort of steps, backup your data and folders.
Use a generic HPGL/2 driver:
You can specify a generic HPGL/2 driver that uses the old AutoCAD drivers-
· In AutoCAD, you need to simply enter “PLOTTERMANAGER” on the command line.
· Now, you have to double-click the “Add-A-Plotter Wizard”.
· In the next step, you are required to click “Next” and further select the "My Computer" option.
· Afterward, you have to select, Hewlett-Packard
· Choose a printer model that is close to the one you have from the list.
· It might be possible that the non-matching model or version may or may not work.
· Eventually, you have to hit on the “Next” button in order to complete the wizard, defining ports and other information.
Hopefully, the blog helped you to troubleshoot the HP printer’s problem. In case you need more help and support regarding any issue you are experiencing on your HP printer, please give a call at HP Printer Help Phone Number +1-877-645-7494. The experts and It technicians will help you with a call and will guide you with the best suitable solutions.
May 14, 2018 by HP Support
HP’ OfficeJet Pro 6960 is one of the reliable printers of HP. It started with the mid-range color inkjet all-in-one and multifunction peripherals designed for home and small offices. Its standard specifications are really eye-catching as it includes a three-year guarantee, automatic double-sided printing, faxing, copying and offer both wired and wireless networking. It is not the end of its breakthrough features and functions; it includes more high-quality functional specifications that you can find on experts helpdesk to which you can reach via HP Support Phone Number. Here, the only drawback that we can count on is its USB host port for walk-up printing and scanning.
The Design and Use Control over HP OfficeJet Pro 6960:
The MFP’s design is such a cup of tea of the latest generation as the printer is all swoops and designed with curved surfaces. Touchscreen pattern simply replaces the clutter of conventional buttons. It can consider nice but not the perfect one. The acres of dark black is everyone’s taste and the one irritating section of the printer for the users is its 250-sheet paper input tray that is captive in the base. Because of this, uploading and loading paper can be little tricky, and specifically it is tricky to push 6x4" photo paper far enough in and almost it is impossible to grab its front edge in order to extract it again.
Running costs of HP OfficeJet Pro 6960:
Moreover, the HP’s ink cartridge usually shares same packaging and design that simply shares the same technology. Unluckily, it might be considered that there is a share of lack of physical inputting that will not allow you to insert an incorrect color in the wrong slot. Further, you can purchase XL replacement cartridges that range from 825 color pages for each and a black cartridge capable of 1,500 pages.
Conclusion with Quality Support for HP OfficeJet Pro 6960:
The OfficeJet Pro 6960 is simply enriched with reliable features; have a good design delivering the high-quality printing. It is inexpensive to buy and run, that makes a better choice for the day to day office work. Though it scanner is slower, every best-designed device always has some drawback on a count. Furthermore, in case you encounter any sort of problem with your new HP OfficeJet Pro 6960, contact our technical support service at HP Printer Customer Service Phone Number +1-877-645-7494. Here, our support providers will guide you with the best solutions and help you to deal with the printer problems quickly.
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May 10, 2018 by HP Support
If you are have purchased a new HP computer and excited to work on, then wait for few seconds running a new computer is not an easy task as there are multiple setups that required to be done before working on it and running it properly. You need to just perform a few simple steps that you can do on your own, but if you need experts’ help, call on HP Support Number.
Here’s how to set up a new laptop or desktop computer the right way, step by step.
Run Windows Update on your HP Computer:
Before proceeding with your new HP computer it is must to patched and update your Windows completely. The procedure time all depends on the model and version of the computer. Firstly you need to ensure that your computer is properly connected to the internet. Open the “Start” menu in Windows 10 and then move towards “Setting”, “Update and Security”. Here, your system will start searching for the updates, and find some. Further, download and install the updates and then reboot your computer. Do this repeatedly until the update check fails to return the new entries. It will not take a long period of time.
Install your favorite browser:
If you are a regular webs surfer then surfing the web in an unfamiliar browser is not easy, it is usually like to step in someone else shoes. Therefore it is better to install your favorite browser, like Chrome, Firefox and Opera.
Set up your new PC's security:
Now, it’s the time for the security of your HP computer, Windows 10 comes with Windows Defender is enabled by default until your computer does not work with third-party security antivirus. The defender is solid and enhanced software to use and good enough for most of the users.
Changing the Date and Time settings:
Date and time are must be correct on your new HP computer as it drowns lots of updates and a mail message. First of all you need to find date and time in the bottom-right corner of the screen. Then in the Windows search for Date, you need to click “Dater & Settings”. In the next step, you have to move the “Set time automatically slider” to Off. Now, under “Change date and time”, simply click “Change”. Further, manage the date and time as needed and then click “Change”. If the computer is connected to the Internet regularly, you have to then move the Set time automatically slider to “ON”.
Moreover, you can connect our support service for more help and support regarding your HP computer. Call us at our helpline HP Technical Support Number +1-877-645-7494 and get instant solutions with complete technical guidance. Here, our best IT technicians are available 24/7 round the clock in order to deliver the best in class assistance.
May 8, 2018 by HP Support
Installation of HP in Windows 10 is usually a simple and easy task that is a process of 10 to 15 minute, after which you can start printing right away. If you want to add your HP printer in Windows 10, you can do it on your own and for instant guidance better consult experts at HP Helpline Number.
The foremost and common method to connect a printer to your computer is USB cable. The connection of USB cable makes the printer a local printer. Furthermore, you can also connect a wireless printer or add a printer that is connected to another computer on your network. We have discussed all the methods below with all different scenarios.
Add a Local Printer:
· From the “Start” menu, launch the “Settings” app.
· Now, you need to click “Devices”.
· In the next step, you have to click “Add a Printer or Scanner”.
· Click on the name of the printer, in case the Windows detects your printer. Further follow the on-screen instructions to complete the process.
· Click on “The printer that I want isn't listed" link, in case the Windows doesn’t find your connected printer.
· Here, troubleshooting guide will help you to find the printer. It will perform a search for the available printers and help you download the drivers for them.
· At last, if the process does not help to do so, go to your printer website and then download the drivers and installation tools for your printer.
Add a Wireless Printer:
· In order to enter the wireless setup, you need to use the printer's LCD panel.
· Choose the Wi-Fi network. Here, you are required to be aware of your home network's SSID, that you can search find by hovering your mouse over the Wi-Fi icon in the taskbar.
· Now, simply enter the network password.
· Moreover, in most of the cases, you may require connecting your printer to your computer temporarily via USB in order to install software.
· Furthermore, you can find your printer automatically added to the “Printers and Scanners” option in the “Setting and Devices”.
· Ensure that your printer is near to your computer and not so far from the network. If your printer has an Ethernet jack, then you can easily connect the printer directly to your router and can manage it with a browser interface.
Set Up a HomeGroup:
· Here, you need to begin by right click on the wireless icon in the taskbar and then choose "Open Network and Sharing Center".
· Now, you have to click "Ready to create" nearly to HomeGroup. In case a HomeGroup exists already on your network, it will show “Joined”
· In the next step, you have to click the “Create a HomeGroup” button and then click “Next”.
· Choose what you want to share. Here, the Printers and Scanners are shared by default. Afterward, you have to write down the HomeGroup password Windows creates for you.
· At last, simply hit “Finish”.
Connect to a Shared Printer on the HomeGroup:
· Firstly, you need to head towards the other computer on your network in order to join the HomeGroup.
· In the next step, you are required to click Homegroup and then the Join now button in Windows Explorer.
· Then, click “Next”.
· Here, simply check that what you want to share and then click “Next”.
· Enter the password and click “Next”. Now click “Finish”.
· Click Network in Windows Explorer and you should see the shared printer installed.
In case you face any difficulty with the above steps while installing HP printer on Windows 10, you can connect our support service easily over a call HP Printer Support Number +1-877-645-7494. Here, you will be assisted by the team of best IT technicians who are adept and experienced in resolving each one of the problems you are facing with HP printer.
May 2, 2018 by HP Support
There are multiple reasons due to your HP printer stop in the middle and freezes the print job that halts all the output, any pause in the procedure of arranging much paperwork including presentations, correspondence and other documentation work that diverts your focus from flawless printing job and another company task. In order to resolve the troublesome situation, consult experts for HP Technical Support or check out the workflow of your printer, starting at the document queue in your printer management software and schedules elsewhere it to causes that originate in your files or the printing process itself.
There are three different steps followed by the most of the desktop. The very first one is, when you print a document from the software you are using it to create and edit it. The other one is the data stream from the document forms a spool file on disk. And the last and third one is the operating system, and the printer driver software that is one of the communication sources between the printer and the output hardware, that sends the spooled information to the printer. In this three different printer management software, you can delete print jobs so they will not print and pause the output process, therefore there will no printing process till the pause get removed. This happens specifically when you are working on the networked printer; check the queue for signs that another user placed it in pause mode.
Moreover, one of the other major reasons that makes your HP printer pause in the middle of the printing can be the data stream that usually represents a large job in page count, file data size or both. In order to check that the which pages are printed, if you check the printer’s output tray then you might be able to verify the graphics or other file assets that require more "thinking time" for the hardware to complete.
The reason one which we can count on for the reason behind the pause of the printer is the document corruption. In these situations, it might be possible that there is some small document remaining for an excessively long period of time, or a large amount of document fails to complete irrespective of how long the output process is allowed to proceed. You can easily separate any pages that the printer had already completed. Here, you are required to verify the corrupt graphics files that look suitable on your screen but unfortunately failed to print the irrespective of how or in what application or document you try to output them. Furthermore, check for the font file issues that can cause the infrequent text appears in the file itself, and then simply replace the font files or switch your documents to a different print.
For more help and support regarding your HP printer’s queries and issues, call our support service at HP Support Contact Number +1-877-645-7494. We are right here in order to provide best and steadfast solutions to resolve your printer’s bugs and technical glitches. Connect us at any time anywhere as our support service is available 24/7 round the clock to cater HP printer users.
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April 26, 2018 by HP Support
HP systems are used by millions of computer and laptops users globally. The HP computers are comprised of the updated features and components that deliver great speed performances. Nowadays, at the time of HP backup and recovery in Windows 10, there can be some of the technical issues which require getting resolved as soon as possible for which you can contact experts at HP Help Phone Number.
Here, the complete recovery of the computers handles sum of two or four hours that can be also depended on computers models. With the transfer and backup so much large data, the issues can be raised. In case you are having the same problem then follows the solutions given below-
There are reasons by which you can encounter the problem with HP Backup recovery as it can be disabled once upgrading to Windows 10, disabled while using the “Go Back” option once upgrading to the updated version, HP Recovery Manager not able to start once the Recovery Manager updates are installed, HP Recovery Manager section is not available for HP Compaq, Pavilion, and Split computers, like resetting the computer while performing a “Reset” using the F11 key and more.
Steps to troubleshoot backup files in Windows 10:
· Connect the external drive to the computer and then makes sure that if an “Autoplay window” launches, if it is close it.
· In the next step, you have to search and open the “File History” settings.
· Now, click on the “File History Setting” and then on the new “Settings” dialogue box
· Further, you are required to click the Off/On button to make it “On”.
· Here, in order to back up your files, you are required to click “More” options and then click “Back up” now.
· Exclude the certain folders you are not willing to save.
· Once you complete the above process, simply click the Back up my files in the drop-down menu option.
· At last you are required to click the “Keep my backups” options, and then choose how long you want Windows to keep your files as per your requirements and accessibility.
Moreover, you can get best technical support by contacting our support service at HP Technical Support Phone Number. Here, you will get an instant guidance and breakthrough solutions for your problems you are facing with your HP computers. The helpline +1-877-645-7494 is available 24/7 hours in order to ease your problems over a call without making your out from your place.